Welcome to the Ring Community.
We're so excited for you to experience this new space, where you can find information on devices you already know and love - or discover your next favourite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring customers.
We want to hear what you think! Please leave us feedback.
Recent Solutions
View All
user_bfa859
Ring outdoor camera
Hello! My camera recently just stopped working, ive tried all troubleshooting possible, we've had some rain fall over the past couple of months, so when I opened it up thier was moisture inside the battery compartment, how do I go about putting through a warranty claim? I purchased it july 11th 20
97
•2
•0
•1
•11-03-2026 09:55:46
user_69c687
Replacement under warranty
Ring doorbell was replaced under warranty. I had paid solo subscription for 12 months on original device. I want to now transfer that subscription to my new device.
67
•4
•0
•2
•08-03-2026 20:21:06
user_03b048
No cover of stolen camera
In your conditions you write that you will cover a stolen camera without any costs but now you say no without an explanation? must i really replace all my camera and my Security plan due to this?
33
•2
•0
•1
•06-03-2026 22:27:36
Recent Discussions
View All
user_b61473
Door bell won’t charge
I have tried to charge my door bell and blue light is flashing but not charging I have tried everything listed and nothing ? just paid £50 subscription also for a door bell that is now not working
3
•1
•0
•0
•27-03-2026 11:04:08
user_qswpbx
Bubbling on doorbell
Hi I have my ring doorbell and it has got some bubbling due to weather which im suprised at because I would have thought the product would be suitable for all weathers in the UK. I am a monthly subscriber to the ring app and have other ring devices linked to this door bell. I have been guided here f
3
•1
•0
•0
•27-03-2026 10:01:18
user_d85579
Adding Ring product to outdoor gate
Good Morning and forgive my ignorance (I'm not a tech person) We have a Ring 2 Pro wired video doorbell on our front door and just fitted a garden gate, was looking to see what (wired) product can be added on the gate or would we need to remove the Ring 2 from door and attach it to the gate. I was
1
•1
•0
•0
•27-03-2026 09:25:31
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates








