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Recent Solutions
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user_61776d
Paid for basic 16/6 now want to upgrade
Hi, I'm wanting to upgrade to standard as I've now got 2 cameras, but I don't want to lose the £50 I've paid for the basic package, do I cancel the basic then start the standard? Urgh, why can't I just chat with a human advisor!!!! I just don't want to lose £50!
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•08-07-2025 11:27:59
user_d86fa9
Alarm package.
I am looking to update my house alarm, i am considering a ring alarm to compliment my cameras. I already have a subscription for 2 cameras. Will there be an increase in my annual subscription? And if the wi-fi goes down, is the alarm deactivated.
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•08-07-2025 08:49:23
user_a0fe4e
Transfer of Ownership
So my friend set up my Ring system and opened an account and so he is the "Owner" and I am a "Shared User".How does he now make me the Owner so that I can take over the billing arrangements and he can drop off
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•02-07-2025 04:30:10
Recent Discussions
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user_50e1f3
No video history on doorbell
My App has stopped displaying any history at all. It worked perfectly previously but now despite me checking all settings to ensure the correct settings are activated, I still have no event history. It has been completely cancelled.
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•17-07-2025 23:21:54
user_6f5d2a
Wrong price in offer
I think you have some currency conversion issues in the app. E.g. I'm currently seeing an "offer" for a 2-pack outdoor camera plus for $2199!
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•17-07-2025 20:43:34
user_fe8d98
Why Is Ring Alarm Base Station Using 3UK
I’ve hardwired my new base station to my BT Router but the base station is using 3UK mobile. Why? And how can I can I change it to BT? Thanks
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•17-07-2025 19:29:06
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