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Recent Solutions
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user_d104c6
Undelivered Goods
I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check
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•15-12-2025 12:51:47
user_890d6f
On a plan but videos have disappeared after 30 days.
I started a home plan at the end of October. However, yesterday all of the videos (about 4) that were more than 30 days old disappeared. How has this happened? I thought they were supposed to stay for 180 days if you are on a plan? Since I did not remove them, can they be restored? Thanks.
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•06-12-2025 14:49:52
RealMarine
IS THIS A SCAM ?
I had this today. It looks very dodgy. Look at the senders address - , Your Echo Dot Awaits! Yahoo/Inbox Sarah Robert From:*********X@*********.com To:*********X@*********.com Fri 14 Nov at 08:12
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•14-11-2025 12:00:45
Recent Discussions
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user_db915e
No camera preview
The video was working and then suddenly the camera preview stopped working. I deactivated it, reactivated it. Switched off the mains, reset it all for nothing. The weird thing is, the camera is online so I’m at a loss on what to do. i have a battery garden one and that is working fine. Any thoughts
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•27-12-2025 05:50:48
user_1f11d8
Transferring someone elses ring doorbell to me.
Hi all! I recently moved into a new rental house in Australia and it has a ring doorbell. I asked the estate agent to get it transferred from the old owner to me. Ive received a transfer email however when i click 'check status' it directs me to this web page: https://ring.com/support/articles/a7t
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•27-12-2025 02:50:07
user_34bc66
Mode Schedules modification
Hi, I usually put a daily time based mode to set up my alarm in 'Home' Mode in night by midnight. However I notice that when I go out and arm the system in 'away' mode the system automatically sets it up to 'home' mode after midnight. This is quite unsafe if I am returning late or out for few
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•27-12-2025 01:56:33
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