Recent Solutions
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user_40343b
Incorrect price displayed in the App
Incorrect price on 'Spotlight Cam Battery(newest generation)'.
158
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•14-05-2026 04:11:19
ThirtySixteen
iOS Widgets Not Working Anymore.
Ok, so I was asked by Ring to come here and post my issue. The issue is… Since the early April iOS app update the iOS widgets don’t work. They won’t let you access any 2K or 4K cameras. I have 9 Ring cameras and when I edit the widget it only gives me an option to add 3 of them (the non-2K/4K o
245
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•22-04-2026 22:19:55
user_c6263e
Doorbell not working on new mobile
I have a new mobile so when I open the ring app and log into my account it says add a device. When I do this it says it is registered to someone else but that is ne. It works on my Alexa.
458
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•13-08-2025 14:12:09
Recent Discussions
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user_0fbf89
Account
Hello Ring Support, I have a Ring doorbell that was previously installed at my mother’s house. We removed the device because it was no longer needed there and I want to install it at my own home. The problem is that the device is still linked to the previous Ring account. We no longer have access to
31
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•1
•06-08-2026 17:10:47
user_9dd23b
Spotlight cam plus power
I have a spotlight cam plus with two batteries. This has been working fine for several months. Last week I removed the batteries to charge them before re fitting them, it registered that battery1 was installed but not battery2, since then it entered low power mode so I recharged both batteries, now
21
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•1
•02-08-2026 07:04:59
user_713c38
Shared users not receiving motion notifications
Hello, I have a ring doorbell pro (wired) and I have added 3 additional users on a limited access. None of them receive motion notifications. When I check their ring accounts it shows “alerts off” even though they’ve been set up to receive notifications. I’ve tried changing one of the accounts to S
29
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•1
•29-07-2026 21:41:48
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