Recent Solutions
View All
user_c6263e
Doorbell not working on new mobile
I have a new mobile so when I open the ring app and log into my account it says add a device. When I do this it says it is registered to someone else but that is ne. It works on my Alexa.
183
•6
•0
•3
•13-08-2025 14:12:09
user_d08442
Battery percentage dashboard
Hi, it would be a great feature to have a 'battery percentage dashboard'.Expected result = Displays all the battery percentages for each connected device in one screen.User experience, removes the need for the user go into each connected device to check the current battery status.
51
•2
•2
•2
•20-07-2025 10:21:37
user_00cc22
Cancel annual subscription
I accidentally bought an annual subscription but was supposed to do monthly, so I went to cancel it but instead cancelling it immediately to get a refund for the rest of the term I cancelled it for the end of the subscription period which is June 27th 2026 how do I cancel I now immediately? Can anyo
108
•2
•0
•4
•27-06-2025 21:48:04
Recent Discussions
View All
user_a5cd72
Error code P7-07
have been experiencing error code P7-07 on my wireless doorbell saying it's might be too far from my router (actual distance is about one meter. I tried to reconnect the router a few times now but no succes. Installation stalls at 95%. Also, in the app I keep having to add my rou
12
•2
•0
•1
•12-01-2026 18:50:48
user_f6796d
Unable to sign back into App after factory reset due to two factor authentication
Hello I am a Ring customer, I am hugely frustrated as unable to speak to anyone to sort out my problem I have a Ring account that I cannot sign in with - I created a new account to be able to post this message I know my password I had to perform a factory reset of my phone so I need to log back i
23
•2
•0
•1
•06-01-2026 11:10:34
user_6131bf
Very frustrated ring bell customer
Hi I am having an extremely difficult and frustrating time trying to sort out both my original Ringbell and a new Ringbell purchased a few few weeks ago. I am on a basic plan which suits me fine and would like to continue on that plan which is paid for annually and expires June of this year. I would
7
•1
•0
•0
•05-01-2026 20:05:38
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates



