Recent Solutions
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user_40343b
Incorrect price displayed in the App
Incorrect price on 'Spotlight Cam Battery(newest generation)'.
135
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•14-05-2026 04:11:19
ThirtySixteen
iOS Widgets Not Working Anymore.
Ok, so I was asked by Ring to come here and post my issue. The issue is… Since the early April iOS app update the iOS widgets don’t work. They won’t let you access any 2K or 4K cameras. I have 9 Ring cameras and when I edit the widget it only gives me an option to add 3 of them (the non-2K/4K o
210
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•22-04-2026 22:19:55
user_c6263e
Doorbell not working on new mobile
I have a new mobile so when I open the ring app and log into my account it says add a device. When I do this it says it is registered to someone else but that is ne. It works on my Alexa.
426
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•13-08-2025 14:12:09
Recent Discussions
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sdewsnap
Steve
CLV other wise known as continuous live view, I upgraded to Premium plan today to get this continuous live view but sadly dissapointed as it keeps disconnecting and having to re connect manually. So why am I paying double £159.99 a year for this plan when it does not work as advertised? I will be ca
12
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•20-07-2026 19:53:37
Madmart
Event scrolling on IPhone
I purchased my ring hardwired pro 3rd gen doorbell a few weeks ago and event history scrolling was fine using the arrows. It looks like an update has taken away the timeline scale adjustment and when I scroll backwards using the arrows it goes to the end of the recording and not the beginning as bef
51
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•01-07-2026 22:41:12
user_596416
Unable to delete incompletely configured devices from ring app
I recently tried adding a z-wave door lock to my ring alarm. As per app instructions, I scanned the device QR code to add the device. During the first two attempts, the device didn't seem to connect (a message saying "not connected") flashed up, so I aborted and retried. On the third attempt, I was
35
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•30-06-2026 01:18:43
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