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Recent Solutions

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user_c6263e

Accepted Solution

Doorbell not working on new mobile

live-view

troubleshooting

I have a new mobile so when I open the ring app and log into my account it says add a device. When I do this it says it is registered to someone else but that is ne. It works on my Alexa.

264

6

0

3

13-08-2025 14:12:09

user_d08442

Battery percentage dashboard

dashboard

app-request

Hi, it would be a great feature to have a 'battery percentage dashboard'.Expected result = Displays all the battery percentages for each connected device in one screen.User experience, removes the need for the user go into each connected device to check the current battery status.

88

2

2

2

20-07-2025 10:21:37

user_00cc22

Cancel annual subscription

billing

I accidentally bought an annual subscription but was supposed to do monthly, so I went to cancel it but instead cancelling it immediately to get a refund for the rest of the term I cancelled it for the end of the subscription period which is June 27th 2026 how do I cancel I now immediately? Can anyo

157

2

0

4

27-06-2025 21:48:04

Recent Discussions

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user_cdaf4a

Shared access to Ring Car Cam no longer works

car-cam

My 1st son had access to car cam until last week as a family member.  My 2nd son wanted access to the car cam, so I deleted 1st son's account and tried to invite 2nd son to give access.  Every time I tried to invite user to give access, I would get "Something went wrong" message.  I t

12

3

0

2

09-04-2026 18:25:51

user_d9a696

Ring app, live view and door bell.

live-view

battery-video-doorbell

Hi. So if someone presses my ring doorbell I get a notification arrive on my phone. When I click on this notification straight away it attempts to open the ring app and go to the live view of associated camera. However, it’s a blank screen with a loading circle and by the time it connects if at all,

12

2

0

1

08-04-2026 15:04:54

user_9cd57d