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Harpellipsis
Only opens via app if buzzer pressed first - Ring Intercom & Bell 801
Hi there Just installed the Ring Intercom. Conected to a Bell 801 intercom system using Wire set A. There is a buzzer outside for my flat outside the front and back doors. So there is a 2 door setup. Everything looks fine apart from one issue. I can only unlock the door if the buzzer is pressed from
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•23-04-2024 17:43:54
Suanem
Add Aparment doorbell
Hello dear community. I’m desperately trying to figure out with support how to add doorbell ringing notification at the apartment door. I have a Ritto 7630/x0, the doorbell at the main entrance, the intercom, and the door opening all work flawlessly. However, when someone rings the doorbell at my ap
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•07-04-2024 06:46:24
Briski
Videx 3123 and Ring intercom issue with door unlock
I have just purchased a ring intercom to connect to my videx 3123, I have connected the wires exactly to the instructions and unfortunately I cannot get the ring intercom to push a signal to open the door – it recognises when the door has been opened and also when the intercom buzzes, however it loo
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•03-03-2024 21:08:26
Recent Discussions
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Mona_Ring
Alternative Wiring Setup for Tegui 374240 (T-71U)
Is your Intercom wiring setup different from what the Ring app shows? You may have an alternative wiring configuration. This post shows how to connect your Ring Intercom if the standard setup in the Ring app doesn’t match your intercom.Which setup applies to me?In a standard setup, the call wire (th
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•24-04-2026 07:19:30
user_b10324
Doorbell not showing footage or connecting to Live View
We have had this issue now for the past week. Our device will not show footage. It comes up in history as "motion detected" but the video footage wont show. Furthermore, we are also unable to connect to our doorbell to watch live view. We tried rebooting the device and the WiFi and didnt work. Any o
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•20-04-2026 10:05:20
user_e73318
Comelit 6701W no audio
Hello, I recently installed the Ring Intercom with Comelit 6701W. The video works, phone rings and I can open the door but can't get any audio. I tested all audio settings, checked the cables, reinstalled the Ring... tried everything but can't get audio in any direction. Does anyone have any solu
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