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Harpellipsis
Only opens via app if buzzer pressed first - Ring Intercom & Bell 801
Hi there Just installed the Ring Intercom. Conected to a Bell 801 intercom system using Wire set A. There is a buzzer outside for my flat outside the front and back doors. So there is a 2 door setup. Everything looks fine apart from one issue. I can only unlock the door if the buzzer is pressed from
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•23-04-2024 17:43:54
Suanem
Add Aparment doorbell
Hello dear community. I’m desperately trying to figure out with support how to add doorbell ringing notification at the apartment door. I have a Ritto 7630/x0, the doorbell at the main entrance, the intercom, and the door opening all work flawlessly. However, when someone rings the doorbell at my ap
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•07-04-2024 06:46:24
Briski
Videx 3123 and Ring intercom issue with door unlock
I have just purchased a ring intercom to connect to my videx 3123, I have connected the wires exactly to the instructions and unfortunately I cannot get the ring intercom to push a signal to open the door – it recognises when the door has been opened and also when the intercom buzzes, however it loo
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•03-03-2024 21:08:26
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user_b43d19
Bought a refurbished doorbell device from Amazon. Need to transfer ownership?
I’ve just bought a refurbished ring doorbell off Amazon. It seems to be registered to somebody else and won’t let me set the device up because I don’t have ownership. The device working is contingent on the previous owner giving me ownership which can take 15 days. I spoke to the AI bot who put me
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•30-08-2026 17:57:22
user_3c10b7
Help - Ring intercom to open building door remotely
I installed the Ring Intercom by integrating it with my existing Fermax apartment handset so I could remotely unlock the building entrance door via the Ring app. Whenever a visitor dials my apartment on the building intercom, the Ring device detects the signal from the handset circuitry and sends a
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•20-08-2026 21:49:15
Federico
Ring Intercom used to work with both Comelit call panels, now it only learns one of them
Hello everyone, I'm having an issue with my Ring Intercom and a Comelit Simplebus system, and I'm hoping someone has seen something similar before. My installation consists of: Comelit IKALL 16-call entrance panel (shared condominium entrance) Comelit Simplebus system Comelit handset 5701/5714K
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•16-08-2026 16:33:09
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