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Harpellipsis
Only opens via app if buzzer pressed first - Ring Intercom & Bell 801
Hi there Just installed the Ring Intercom. Conected to a Bell 801 intercom system using Wire set A. There is a buzzer outside for my flat outside the front and back doors. So there is a 2 door setup. Everything looks fine apart from one issue. I can only unlock the door if the buzzer is pressed from
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•23-04-2024 17:43:54
Suanem
Add Aparment doorbell
Hello dear community. I’m desperately trying to figure out with support how to add doorbell ringing notification at the apartment door. I have a Ritto 7630/x0, the doorbell at the main entrance, the intercom, and the door opening all work flawlessly. However, when someone rings the doorbell at my ap
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•07-04-2024 06:46:24
Briski
Videx 3123 and Ring intercom issue with door unlock
I have just purchased a ring intercom to connect to my videx 3123, I have connected the wires exactly to the instructions and unfortunately I cannot get the ring intercom to push a signal to open the door – it recognises when the door has been opened and also when the intercom buzzes, however it loo
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•03-03-2024 21:08:26
Recent Discussions
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user_6fef90
Compatibility with BPT YKP/200+YV(YVC)
Hi all, I got a bit confused by the compatibility checker. it says YKP/200 not compatible but YKP/200+YV(YVC) is compatible. YKP/200 is just the code for the backplane/wall mount, YV stands for black/white video unit and YVC stands for colour video unit. Not sure why one is compatible but the othe
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•29-11-2025 23:48:30
Kostiantyn
Ring Intercom Video not avaiable via browser and/or in Home Assistant
Hi I recently purchased Ring Intercom Video And to my surprise I can't integrate it with Home Assistant or even open the device in web browser It just doesn't show up I am trying to make second door working by putting ESP32 on contacts for that button directly in original device,
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•28-11-2025 17:52:00
Kostiantyn
Please-please add support for second door for Tegui/Bticino 374455
According to their manual they have very prognosable behavior for extra button. My second door opened by button 3. It is always the same. In their manual they call it sometimes stairs light. In my case, I will be happy if you give me "advanced mode" where I can play with params and find the on
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•28-11-2025 17:47:45
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