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user_260c93
Upgrading an annual plan
At the end of the upgrade sequence through the website it appears to want to take a full annual payment but we are part way through a year when the previous annual payment has already been taken. How does this work?
189
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•18-07-2026 12:58:48
user_334683
Ring Multi- Paying for 180 Days events but only receiving 30?
I’m posting this because it looks like something is seriously off, and other users need to check their accounts. I’ve been paying for the Ring Protect plan that advertises up to 180 days of video history. (Ring Multi) However, after monitoring this closely for a good few months, my account is only e
446
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•27-04-2026 03:43:39
user_59ec31
Formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety.
This correspondence serves as a formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety functionality across multiple properties under my Ring account. These failures have created material risk to persons and property and have dis
261
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•21-04-2026 17:06:03
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user_5eece2
Query about transferring Ring subscription
My original device stopped working, so I’ve replaced it with a new one. I paid for a full year’s subscription back in April, and I wanted to check whether that existing subscription can be transferred over to the new device rather than needing to purchase a new plan. Could you let me know if the sub
8
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•24-10-2026 10:18:06
user_dc83cc
Cant subscribe after my free trial, get message saying Looks like youre new.
I am trying to subscribe to a plan after my free trial has come to an end. I am using Ring.com to get the subscription and have entered all the correct log in details that were used when it was initially set up. Ive added a payment method successfully but everytime i try to subscribe i get the messa
13
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•1
•21-10-2026 14:41:40
user_7eee74
Denial of GDPR request?? NO support??
I have nearly had an aneurysm from trying to get help from the "customer support" phone number. I have now had to call repeatedly for the same issue. The first time, "judy" actually helped. She understood that getting to the doorbell at the time was not something possible (I am disabled and mobilit
65
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•1
•25-09-2026 13:52:39
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