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Recent Solutions
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user_e7a677
Alexa+ Greetings does not work on 4k 3rd Gen doorbell
Just setup the 3rd Generation ring doorbell pro 4k and the Alexa+ Greetings does not work. I have the setting enabled in the ring app and linked to the Alexa app. I have also, disconnected and reconnected the settings. This service clearly does not work and now support team is saying it will be disc
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•09-07-2026 22:20:20
user_c6f5b4
Ring alarm additional keypad
Hi, I want to add a 2nd keypad (frint/back doors). Once added, does it utilise the existing entry code or must it be set up? I obviously want the same code for both doors. Thanks
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•01-07-2026 10:32:46
Clarky1988
Indoor Cam 2nd Gen - After 1 month working, wifi no longer connects
I've had an indoor 2nd gen cam setup and working since 3rd May 2026. Today 13th June 2026, the app notified me that the camera is offline. Several attempts of reset and re-connect to wifi have all failed. The wifi network is working as expected for all other connected appliances and apps. The setu
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•13-06-2026 14:08:55
Recent Discussions
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user74278
Ocean waves sound on all video
so I just got an upgrade from the Ring wired 2K doorbell to the 4K wired pro doorbell. and immediately it was apparent there was like static that sounds just like waves on the seaside that the 2K camera didn’t suffer from so I reached out to Ring went through all of the troubleshooting and they co
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•17-07-2026 11:35:14
user_f798d0
Doorbell announcement
I have the Doorbell Battery Plus. Recently there’s no announcement on our Echo devices when someone rings the doorbell. I had a look on the Alexa app and the doorbell announcement has disappeared. There’s only motion announcement. I’ve removed the doorbell, delinked the skill and reinstalled everyt
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•16-07-2026 21:35:14
Karis
Ring camera system sometimes reluctant to reconnect after EE hub reboot
Sorry it's rather a lengthy post; I have had a Ring camera system for some years which, generally I’ve been very happy with. Originally connected through a copper broadband system but now on a 900MB/sec full fibre, EE, BB system for the last 2 years; I also have 2 wifi signal boosters covering the b
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•16-07-2026 09:48:00
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