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Recent Solutions
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Clarky1988
Indoor Cam 2nd Gen - After 1 month working, wifi no longer connects
I've had an indoor 2nd gen cam setup and working since 3rd May 2026. Today 13th June 2026, the app notified me that the camera is offline. Several attempts of reset and re-connect to wifi have all failed. The wifi network is working as expected for all other connected appliances and apps. The setu
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•13-06-2026 14:08:55
user_506171
Open Door Arming loses configuration
I use 2 doors to enter/exit house. I set "Open Door Arming" on both and it works. After some days, it stops working and I have to enable the setting on each door contact again. Is anyone else seeing this happen?
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•21-05-2026 13:15:35
user_162120
No drill mount for Battery Doorbell Pro (2nd gen)
I bought this bell and bracket a few weeks ago (compatibility confirmed by both Ring and Amazon) Maybe I'm stupid, but I just can't see that this is right for the bell. The bracket is way too narrow for the mount, and the screw holes don't line up anyhow What's gone wrong?
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•15-05-2026 11:56:45
Recent Discussions
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MagicManUK
Ring outdoor siren with 2nd gen power adaptor
Bought a new setup and just looking through the setup beforehand. The power supply is meant to indicate the negative with a ridge but mine seems smooth on both. Why couldn't they just use black and white insulation? On a related note, would be far easier if the power supply connected to the siren
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•28-06-2026 16:26:14
user_ca8524
Useless Ring service
Hello all, I’m really after some help here as I am running out of ideas. I recently purchased 2 spotlight cam plus units for my mums house and looked to install them with solar panels. I fitted them and made all connections but only one camera recognised the panel. I immediately spoke to ring a
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•27-06-2026 15:58:55
user_7f3fc8
My Ring camera does not power on
My camera does not power on - I have tried changing plug, cable but did not work. What can I do?
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•27-06-2026 15:45:52
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