‎Ring Security Cameras | Ring Community

English (UK)

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

Recent Solutions

View All

C

Clarky1988

User Solution

Indoor Cam 2nd Gen - After 1 month working, wifi no longer connects

wifi

troubleshooting

wireless-security-cameras

I've had an indoor 2nd gen cam setup and working since 3rd May 2026. Today 13th June 2026, the app notified me that the camera is offline. Several attempts of reset and re-connect to wifi have all failed. The wifi network is working as expected for all other connected appliances and apps. The setu

228

2

0

1

13-06-2026 14:08:55

user_5d039c

IOS Widget not letting me select all cameras anymore.

troubleshooting

cs-support

wireless-security-cameras

so since the recent update version 5.102.0 and 5.101.0 (and maybe even 5.100.1) the IOS Widget does not let you select 4k or 2k cameras, I have 3 cameras, one of which (2k garden camera), is not selectable in the dropdown list displayed. Please fix this as this was working perfectly before the updat

241

4

0

5

29-04-2026 11:03:33

user_a74257

Retrieval of footage

battery-video-doorbell

wireless-security-cameras

Hi, is there a way to retrieve previous footage from a Ring doorbell that at the time, you did not pay a subscription for, but do now? thank you

173

2

0

1

26-04-2026 21:25:17

Recent Discussions

View All

U

user_37b4cb

Ring Animal detection in Ireland

My security camera spends most of the night telling me there’s a vehicle in my driveway. It’s always the neighbour’s cat. How do I keep vehicle detection but not have it triggered by cats?

9

2

0

1

09-07-2026 10:33:15

user_50b791

Outdoor ring camera plus

connectivity

wireless-security-cameras

Installed my outdoor camera along with solar panel and everything was working fine for a few days then all of a sudden it lost connection. I have tried reconnecting to no avail, tried all methods of resetting/disconnecting/reinstalling but nothing! Any help before I return this product?

9

2

0

1

09-07-2026 09:50:25

RolsPoles

Camera motion zone preview is cropped on Ring Outdoor Cam Plus.

motion-settings

I'm having trouble adding motion zones to one of my cameras (a Ring Outdoor Cam Plus). The camera preview, where you draw the zone, is cropped. I can't see the top half of the image. It's just that camera. All my other cameras are fine. This is the view of the camera. But this is the preview I

20

2

0

1

01-07-2026 09:33:16