Recent Solutions
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user_162120
No drill mount for Battery Doorbell Pro (2nd gen)
I bought this bell and bracket a few weeks ago (compatibility confirmed by both Ring and Amazon) Maybe I'm stupid, but I just can't see that this is right for the bell. The bracket is way too narrow for the mount, and the screw holes don't line up anyhow What's gone wrong?
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•15-05-2026 11:56:45
user_60zbo7
Terrible service
The ring theft guarantee is not upheld. I reported my device stolen, filed a report, have the receipt but have been given the run around non stop. Now they are telling me it is because it is out of warranty. The website clearly states If your Ring Security Camera or Video Doorbell product is stolen
59
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•07-05-2026 09:59:24
user_5d039c
IOS Widget not letting me select all cameras anymore.
so since the recent update version 5.102.0 and 5.101.0 (and maybe even 5.100.1) the IOS Widget does not let you select 4k or 2k cameras, I have 3 cameras, one of which (2k garden camera), is not selectable in the dropdown list displayed. Please fix this as this was working perfectly before the updat
132
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•29-04-2026 11:03:33
Recent Discussions
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user_b27179
Spotlight Cam Pro stock
Have spent a good while researching whether to go with Ring or Eufy. Eventually decided that Ring was the better option for me then spent a few hours researching which cameras to buy. After all that, the Spotlight Cam Pro Solar is out of stock on the website and on Amazon. Is there anyone who ca
6
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•19-05-2026 14:19:29
ThirtySixteen
Scheduled restarts.
Can I please suggest that you add a feature to restart your devices by a schedule. My doorbell works great as soon as it’s restarted but I have to manually restart it every morning and it’s getting tiresome. A schedule for this would make things so much easier. Thanks.
3
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•19-05-2026 02:10:43
user_a9c2cf
Neighbor Notifications
I used to get notifications for Neighbor items on my Samsung Galaxy S24. For a while not I do not get any notification sound on my phone. I've searched for an answer for getting the tone back but none that fix the problem. Has Ring done away with notifications for Neighbors? Can someone please he
5
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•18-05-2026 13:19:59
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