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The Products category is your home for all Ring device products.

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user_61776d

Accepted Solution

Paid for basic 16/6 now want to upgrade

negative-feedback

troubleshooting

cs-support

Hi, I'm wanting to upgrade to standard as I've now got 2 cameras, but I don't want to lose the £50 I've paid for the basic package, do I cancel the basic then start the standard? Urgh, why can't I just chat with a human advisor!!!! I just don't want to lose £50!

55

2

0

1

08-07-2025 11:27:59

user_d86fa9

Alarm package.

ring-alarm

professional-monitoring

network

I am looking to update my house alarm, i am considering a ring alarm to compliment my cameras. I already have a subscription for 2 cameras. Will there be an increase in my annual subscription? And if the wi-fi goes down, is the alarm deactivated.

24

3

0

2

08-07-2025 08:49:23

user_00cc22

Cancel annual subscription

billing

I accidentally bought an annual subscription but was supposed to do monthly, so I went to cancel it but instead cancelling it immediately to get a refund for the rest of the term I cancelled it for the end of the subscription period which is June 27th 2026 how do I cancel I now immediately? Can anyo

51

2

0

4

27-06-2025 21:48:04

Recent Discussions

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U

user_733477

[Quick~Guide]¿Cómo hablar con un agente en vivo en 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧?

app-settings

troubleshooting

¿Cómo hablar con un agente en vivo en 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧?Para hablar directamente con un agente de 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧 +1-808-(470)-(7107), puedes llamar al número de servicio al cliente en Estados Unidos: +1-808-(470)-(7107) o si estás en México: +1-808-(470)-(7107). También puedes comunicarte a través

2

1

0

0

18-07-2025 05:43:23

user_50e1f3

No video history on doorbell

My App has stopped displaying any history at all. It worked perfectly previously but now despite me checking all settings to ensure the correct settings are activated, I still have no event history. It has been completely cancelled.

2

1

0

0

17-07-2025 23:21:54

user_6f5d2a