Recent Solutions
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user_e7a677
Alexa+ Greetings does not work on 4k 3rd Gen doorbell
Just setup the 3rd Generation ring doorbell pro 4k and the Alexa+ Greetings does not work. I have the setting enabled in the ring app and linked to the Alexa app. I have also, disconnected and reconnected the settings. This service clearly does not work and now support team is saying it will be disc
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•09-07-2026 22:20:20
user_c6f5b4
Ring alarm additional keypad
Hi, I want to add a 2nd keypad (frint/back doors). Once added, does it utilise the existing entry code or must it be set up? I obviously want the same code for both doors. Thanks
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•01-07-2026 10:32:46
Clarky1988
Indoor Cam 2nd Gen - After 1 month working, wifi no longer connects
I've had an indoor 2nd gen cam setup and working since 3rd May 2026. Today 13th June 2026, the app notified me that the camera is offline. Several attempts of reset and re-connect to wifi have all failed. The wifi network is working as expected for all other connected appliances and apps. The setu
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•13-06-2026 14:08:55
Recent Discussions
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user_fff40a
Feature Request – Show When Another User Has Answered the Door
When multiple users share a Ring doorbell, there is currently no indication that another user has answered the call or is viewing the live feed. This often results in both users speaking to the visitor simultaneously without realising, or neither user answering because each assumes the other has alr
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•14-07-2026 06:46:04
user_877293
Ring Mailbox Sensor not connected
After months of sporadic connectivity to my Ring mailbox sensor I bought a new battery for my Ring doorbell because I was having to charge it too frequently. Ever since using the new battery in my doorbell my Ring mailbox sensor connection issues have been resolved.
3
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•13-07-2026 21:22:28
user_20a141
Lost Authenticator in my old account
I haven't used my Ring Camera and account since 2023, and am trying to log on to start using it again. But back in 2022-2023 there must hav been set up an authenticator code, which I cannot figure out where I will get. I use Microsoft Auth. but there is nothing there connectec to Ring. I probably
3
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•13-07-2026 05:17:09
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