Recent Solutions
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ThirtySixteen
iOS Widgets Not Working Anymore.
Ok, so I was asked by Ring to come here and post my issue. The issue is… Since the early April iOS app update the iOS widgets don’t work. They won’t let you access any 2K or 4K cameras. I have 9 Ring cameras and when I edit the widget it only gives me an option to add 3 of them (the non-2K/4K o
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•22-04-2026 22:19:55
user_59ec31
Formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety.
This correspondence serves as a formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety functionality across multiple properties under my Ring account. These failures have created material risk to persons and property and have dis
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•21-04-2026 17:06:03
Murray
UK New AI Pro Plan does not include 24/7 recording?
Hi, it looks like “AI Pro” has replaced the “Premium” plan in the UK. The new plan seems to have added AI features under a group called “Alexa Guard” but dropped 24/7 recording !? 24/7 is now only available as an extra add on per cam?? Note “Alexa Guard” is not available in the UK, and this new p
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•06-04-2026 09:41:27
Recent Discussions
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user_edbc5a
Corner Kit Video Doorbell (2nd Generation) & Battery Video Doorbell Stock
Is there any outlook on when the Video Doorbell (2nd Generation) & Battery Video Doorbell corner kit will be available. Hasn't been available since at least December 2025, or is there another mount that can be used.
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•28-04-2026 02:40:04
user_da677a
I’m disgusted
In January my battery stopped working I got told to send it back and then I would receive a new one, they’ve been telling me all this time it never arrived even though I sent it off and I finally found my tracking number and it was delivered 4 days after I sent it! I never got my new battery and hav
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•27-04-2026 22:16:20
user_334683
Ring Multi- Paying for 180 Days events but only receiving 30?
I’m posting this because it looks like something is seriously off, and other users need to check their accounts. I’ve been paying for the Ring Protect plan that advertises up to 180 days of video history. (Ring Multi) However, after monitoring this closely for a good few months, my account is only e
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•27-04-2026 03:43:39
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