‎Ring-Alarm | Ring Community

I have a Premium subscription for my ring alarm.When i tried call the support they asked for a code there should be in the controle panel. The funny thing was i am unable to access anything in my alarm. Anyone else with the same issue and have anyone found a solution. There was 0% help from ring sup

50

•

4

3

4

20-10-2025 19:09:14

user_bdf2cf

Unable to Reinstall Base Station After AWS Outage

troubleshooting

This morning, I thought there was a problem with my Base Station and kept resetting it until it eventually crashed. Afterwards, I deleted the entire Base Station from the app, but I still can’t reinstall it. Later, I found out that the issue wasn’t with my Base Station, but due to an AWS outage. I’d

83

5

1

2

20-10-2025 19:07:48

Recent Discussions

View All

U

user_2a81c8

Disarming camera with keypad

motion-detector

device-settings

alarm

Hi. I’ve got an indoor camera with motion alerts in Away facing my front door. There’s also a door sensor and a keypad with a 30 second entry period. I disarm the alarm as soon as I arrive home, but the camera continues to record, even though the camera’s motion detection is off when disarmed. How c

1

1

0

0

18-01-2026 18:47:46

user_f66fff

Gen 2 Motion Detector placement

Can I stick my Gen 2 Motion Detector flat onto the ceiling at the top of the stairs so it covers the landing and down the stairs ?

3

1

0

0

16-01-2026 18:28:37

user_53050c

Rental property

I am contacting you to enquire about the logistics of installing a Ring doorbell on a student rental property where the tenant changeover is annual and there are potential void periods of a month at a time or slightly longer over the summer period occasionally.  I wouldn’t want to monitor

3

2

0

1

14-01-2026 14:55:07