Recent Solutions
View All
user_c6f5b4
Ring alarm additional keypad
Hi, I want to add a 2nd keypad (frint/back doors). Once added, does it utilise the existing entry code or must it be set up? I obviously want the same code for both doors. Thanks
115
•2
•0
•1
•01-07-2026 10:32:46
user_506171
Open Door Arming loses configuration
I use 2 doors to enter/exit house. I set "Open Door Arming" on both and it works. After some days, it stops working and I have to enable the setting on each door contact again. Is anyone else seeing this happen?
228
•2
•1
•2
•21-05-2026 13:15:35
user_1776a9
Alarm base station not recognised
Alarm base station not recognised after AWS outage
386
•8
•1
•7
•20-10-2025 20:20:16
Recent Discussions
View All
user_ba4c83
Delay in order
I made an order for over a week now and no update on when it’s arriving. Poor service
7
•2
•0
•1
•07-09-2026 18:41:43
user_8f6237
Use of doorbell and camera together
Advice needed please. If I have a Ring doorbell and a Ring outdoor camera with spotlights covering the same door will they work together? Or will I receive 2 notifications? Thanks in advance.
17
•2
•0
•1
•03-09-2026 12:33:33
user_bd3d4e
Base station lost WiFi and won't reconnect
When I started installing my Ring alarm, the base station connected to the app and to our WiFi. I had to pause the installation for a while and now the base station has the WiFi LED on orange. I reconnected it to the app but it still doesn't see a WiFi network, even if I manually enter the SSID and
40
•2
•0
•1
•10-08-2026 17:42:14
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates



