‎Ring-Alarm | Ring Community

I have a Premium subscription for my ring alarm.When i tried call the support they asked for a code there should be in the controle panel. The funny thing was i am unable to access anything in my alarm. Anyone else with the same issue and have anyone found a solution. There was 0% help from ring sup

129

•

4

3

4

20-10-2025 19:09:14

user_bdf2cf

Unable to Reinstall Base Station After AWS Outage

troubleshooting

This morning, I thought there was a problem with my Base Station and kept resetting it until it eventually crashed. Afterwards, I deleted the entire Base Station from the app, but I still can’t reinstall it. Later, I found out that the issue wasn’t with my Base Station, but due to an AWS outage. I’d

142

5

1

2

20-10-2025 19:07:48

Recent Discussions

View All

K

Kzzinsky

No phone chime when doorbell rung

hardwired-video-doorbell

For the last few months, when my Ring doorbell is rung, it chimes but does not notify my phone. Deleting and reinstalling the app fixes the problem - for an hour or so. By the next morning, it's stopped notifying my phone again. I have deleted and reinstalled the app 5 times now, and it's the exact

28

2

0

1

12-04-2026 19:31:07

user_20623b

warranty

floodlight-cam

My ring floodlight is faulty. How can i check if i am still covered under warranty ?

32

3

0

1

06-04-2026 19:31:07

user75048

Changing user permissions

In the Ring app on my iPhone I have access to all devices, including the alarm system. At the top of the dashboard are the three mode buttons. In the Ring app on my wife’s iPhone, she can access the cameras, but not the alarm system. Her dashboard does not have the three mode buttons at the top. Her

37

2

0

1

22-03-2026 10:00:16