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user_1776a9
Alarm base station not recognised
Alarm base station not recognised after AWS outage
211
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•1
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•20-10-2025 20:20:16
user_809945
Ring alarm app not working
I have a Premium subscription for my ring alarm.When i tried call the support they asked for a code there should be in the controle panel. The funny thing was i am unable to access anything in my alarm. Anyone else with the same issue and have anyone found a solution. There was 0% help from ring sup
144
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•20-10-2025 19:09:14
user_bdf2cf
Unable to Reinstall Base Station After AWS Outage
This morning, I thought there was a problem with my Base Station and kept resetting it until it eventually crashed. Afterwards, I deleted the entire Base Station from the app, but I still can’t reinstall it. Later, I found out that the issue wasn’t with my Base Station, but due to an AWS outage. I’d
156
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•20-10-2025 19:07:48
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user_d224bf
Solar panel and drained battery
Hi As a trial I have recently fitted a solar panel to one of our spotlight cam plus, just the one to see how it performs. It's been up 2 nights and each night it has drained a fully-charged battery. Previously a single battery would last a week. I turned off the lights after the first night but t
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Lorni
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I have been waiting a while for replacement devices, everytime I contact ring. I am informed that they are being processed i should receive an email shortly. I haven't received any emails as of yet If they are not being replaced I would prefer someone to tell me then I can buy security from elsewher
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Kzzinsky
No phone chime when doorbell rung
For the last few months, when my Ring doorbell is rung, it chimes but does not notify my phone. Deleting and reinstalling the app fixes the problem - for an hour or so. By the next morning, it's stopped notifying my phone again. I have deleted and reinstalled the app 5 times now, and it's the exact
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•12-04-2026 19:31:07
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