U
Chime - Steady Green Light
troubleshooting
cs-support
chime
My Ring Chime (2nd Ge ) was working normally but suddenly went offline. It now stays solid green indefinitely. I've tried multiple power sockets and held the setup button for 15–20 seconds, but it won't enter setup mode and the Ring app cannot find it.
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21-10-2026 23:00:51
Responses (1)
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Justin_Ring
Hi @user_14dee9. If you have rebooted your Chime and it is still not entering setup mode, please reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance.
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26-10-2026 15:49:20
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