Recent Solutions
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user_162120
No drill mount for Battery Doorbell Pro (2nd gen)
I bought this bell and bracket a few weeks ago (compatibility confirmed by both Ring and Amazon) Maybe I'm stupid, but I just can't see that this is right for the bell. The bracket is way too narrow for the mount, and the screw holes don't line up anyhow What's gone wrong?
78
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•15-05-2026 11:56:45
user_60zbo7
Terrible service
The ring theft guarantee is not upheld. I reported my device stolen, filed a report, have the receipt but have been given the run around non stop. Now they are telling me it is because it is out of warranty. The website clearly states If your Ring Security Camera or Video Doorbell product is stolen
87
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•07-05-2026 09:59:24
user_da677a
I’m disgusted
In January my battery stopped working I got told to send it back and then I would receive a new one, they’ve been telling me all this time it never arrived even though I sent it off and I finally found my tracking number and it was delivered 4 days after I sent it! I never got my new battery and hav
114
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•27-04-2026 22:16:20
Recent Discussions
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user_960acf
Device not working
I just bought the Ring door bell plugged it all night the light still flashing blue. I thought it was fully charge so I tried set it up, nothing is working
13
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•07-06-2026 12:22:29
user_3398e6
Won’t charge
Have done all the troubleshooting recommended. Plugged into USB for last 12 hours. Getting only a white light going in circles
37
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•03-06-2026 02:43:29
user_91fa08
Battery doorbell disappeared from app
I have a battery ring doorbell 2nd gen. It went flat and I didn’t recharge it straight away. Now it’s recharged the app won’t accept it as a previously registered device. I tried registering it as a new device, big mistake, it now says the doorbell belongs to someone else (yeah, me!) and has request
16
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•02-06-2026 12:16:56
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