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user_eb837a
Stared recordings are being deleted
I have a paid subscription. I hit the star on some recordings but I’ve gone back and only is saving 5 after that it deletes them?! What is the purpose of having a star to make sure it’s not deleted for the system to just delete it with no warning?
151
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•1
•28-03-2026 00:13:37
user_03b048
No cover of stolen camera
In your conditions you write that you will cover a stolen camera without any costs but now you say no without an explanation? must i really replace all my camera and my Security plan due to this?
130
•2
•1
•1
•06-03-2026 22:27:36
user_d104c6
Undelivered Goods
I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check
298
•6
•1
•4
•15-12-2025 12:51:47
Recent Discussions
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user_6012ea
No Refund Yet Received
I returned part of my order to Ring a few days after it was received. I followed the guidelines and the parcel was duly received by Ring on 18th May this year but I've not yet received my refund. Is there a chat line like WhatsApp that I can use to follow this up and bring about a conclusion. Bes
2
•1
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•12-06-2026 09:50:01
user_1e7e2d
Mr
Installed my battery video doorbell and was receiving alerts omg my phone and my wife's phone I am not getting any alerts for the last week I have triple triple checked all settings on my phone and the ring app and cannot find the reason why I am not receiving alerts My wife's phone is still re
13
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•1
•08-06-2026 15:06:29
user_3ab5da
Ref:XXXXXXXXXX-1722300 Urgent Complaint Regarding Refund for Returned Camera
Ref:XXXXXXXXXX-1722300 Urgent Complaint Regarding Refund for Returned Camera ---i sent the following email to Ring on 18th May but yet haven't received any acknowledgement or reply.Dear Ring UK Customer Service,I am writing to express my frustration and disappointment regarding the ongoing issue wi
36
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•0
•1
•25-05-2026 10:52:33
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