Recent Solutions
View All
user_eb837a
Stared recordings are being deleted
I have a paid subscription. I hit the star on some recordings but I’ve gone back and only is saving 5 after that it deletes them?! What is the purpose of having a star to make sure it’s not deleted for the system to just delete it with no warning?
260
•2
•0
•1
•28-03-2026 00:13:37
user_03b048
No cover of stolen camera
In your conditions you write that you will cover a stolen camera without any costs but now you say no without an explanation? must i really replace all my camera and my Security plan due to this?
235
•2
•1
•1
•06-03-2026 22:27:36
user_d104c6
Undelivered Goods
I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check
403
•6
•1
•4
•15-12-2025 12:51:47
Recent Discussions
View All
user_997c59
Order delivery to Ireland
Hi all wonder if you can help or advise I ordered a new ring doorbell camera as my current one was broken do you know how long it would take to arrive. Ordered 5 working days ago. Tracking keeps saying to be delivered during the day but nothing since
25
•2
•0
•1
•27-08-2026 06:21:10
user_32ab05
Ring Doorbell Not Showing Live View
Hi all, I'm experiencing an issue with my Ring doorbell not showing live view. The doorbell captures and notifies of motion detected and if someone rings the bell but I’m unable to view live coverage.I have an outdoor Ring camera connected to the same network and that works flawlessly. I have tri
25
•2
•0
•1
•26-08-2026 10:23:10
user_5a8ac8
Impossible to cancel an order placed using Shopify in Ring.com
Why is it impossible to cancel an order literally 5 minutes after placing it! I ordered the wrong colour by mistake and simply wanted to change it but it appears I have to wait to receive it then send it back and then reorder? This is ridiculous!
29
•2
•0
•1
•24-08-2026 20:45:46
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates