Recent Solutions
View All
user_eb837a
Stared recordings are being deleted
I have a paid subscription. I hit the star on some recordings but I’ve gone back and only is saving 5 after that it deletes them?! What is the purpose of having a star to make sure it’s not deleted for the system to just delete it with no warning?
66
•2
•0
•1
•28-03-2026 00:13:37
user_03b048
No cover of stolen camera
In your conditions you write that you will cover a stolen camera without any costs but now you say no without an explanation? must i really replace all my camera and my Security plan due to this?
63
•2
•0
•1
•06-03-2026 22:27:36
user_d104c6
Undelivered Goods
I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check
192
•6
•1
•4
•15-12-2025 12:51:47
Recent Discussions
View All
user_4d1bb2
Moisture on lense
my plugin spotlight has water inside of the camera lens
3
•1
•0
•0
•18-04-2026 01:47:53
user_c1de46
Issue with ring network
I’m having problems with doorbell stating motion detected-no recording available may have disconnected from internet and live view will not connect have great WiFi signal and no issues with internet all steps taken including update factory reset ect still not working this is not an isolated i
12
•2
•0
•1
•14-04-2026 21:49:51
user_dc6d60
Missing Ring delivery, 2nd attempt by DPD sent back to Ring and now I've had radio silence from Ring.
I ordered a Ring Camera on 15th March. DPD attempted delivery twice due to ill health we missed them. They have now informed us they've sent it back to Ring. I called ring, which was not a free number because i don't have a landline, they said we've had it delivered. We have not received it!&n
10
•2
•0
•1
•13-04-2026 14:52:33
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates



