Ring Security Cameras

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user_bfa859

Accepted Solution
Ring outdoor camera
cs-support
troubleshooting

Hello!

My camera recently just stopped working, ive tried all troubleshooting possible, we've had some rain fall over the past couple of months, so when I opened it up thier was moisture inside the battery compartment, how do I go about putting through a warranty claim?

I purchased it july 11th 2025

Many thanks Callum 

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2

0

11-03-2026 09:55:46

Responses (1)

  • C
    Accepted Solution

    Hi @user_bfa859. For physical damage concerns like this, please reach out to our support team @Ring on Facebook, X, or Instagram. They can review the damage and your device's warranty to see what options are available.

    0

    12-03-2026 16:48:30

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