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user_59ec31
Formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety.
This correspondence serves as a formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety functionality across multiple properties under my Ring account. These failures have created material risk to persons and property and have dis
40
•2
•0
•1
•21-04-2026 17:06:03
Murray
UK New AI Pro Plan does not include 24/7 recording?
Hi, it looks like “AI Pro” has replaced the “Premium” plan in the UK. The new plan seems to have added AI features under a group called “Alexa Guard” but dropped 24/7 recording !? 24/7 is now only available as an extra add on per cam?? Note “Alexa Guard” is not available in the UK, and this new p
84
•2
•0
•2
•06-04-2026 09:41:27
user_69c687
Replacement under warranty
Ring doorbell was replaced under warranty. I had paid solo subscription for 12 months on original device. I want to now transfer that subscription to my new device.
124
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•0
•2
•08-03-2026 20:21:06
Recent Discussions
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user_334683
Ring Multi- Paying for 180 Days events but only receiving 30?
I’m posting this because it looks like something is seriously off, and other users need to check their accounts. I’ve been paying for the Ring Protect plan that advertises up to 180 days of video history. (Ring Multi) However, after monitoring this closely for a good few months, my account is only e
8
•1
•0
•0
•27-04-2026 03:43:39
user_53491a
Adding replacement camera to plan
Hi. I recently replaced a broken camera . I had original one on Solo plan as only have 2 cameras and more cost effective . I am trying to renew Solo subscription to new camera but only offering Multi or Pro, Solo is not highlighted
10
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•0
•1
•24-04-2026 15:27:41
user_59ec31
Formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety.
This correspondence serves as a formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety functionality across multiple properties under my Ring account. These failures have created material risk to persons and property and have dis
40
•2
•0
•1
•21-04-2026 17:06:03
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