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user_890d6f
On a plan but videos have disappeared after 30 days.
I started a home plan at the end of October. However, yesterday all of the videos (about 4) that were more than 30 days old disappeared. How has this happened? I thought they were supposed to stay for 180 days if you are on a plan? Since I did not remove them, can they be restored? Thanks.
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•06-12-2025 14:49:52
user_fa9875
trial has ended now subscribed
Hello all. Our 30 day trial has ended so i have subbed to the middle package? cant remember what rings calls it. we have lost all previous videos. is this supposed to happen or will they come back on their own at some point? thanks
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•07-11-2025 08:36:17
user_7304f6
communication from Ring Team
Ring Teams communication on the outage yesterday was non existent ........
154
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•21-10-2025 07:59:43
Recent Discussions
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user_02e41b
how can i cancel my subscrption?
i cannot cancel by the website, it says error. i called Amazon, and they cannot cannot help. The phoneline did not work chat robot BETALoad Messages"There was an error while canceling your plan. If the problem persists, please try again later or contact customer support."15:12I unde
6
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•11-01-2026 15:30:31
user_108434
Deleting account
What happens if i delete my account, will i get my money back, will i be able to see any videos at all, will anything at all show on my app?
6
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•06-01-2026 05:55:57
user_4ebabc
Ring Subscription
Who do I contact to request a refund on my subscription. My ring doorbell stopped working months ago and so I just haven’t used it. I checked online ring app to make sure I didn’t have an ongoing subscription as well as my Amazon account and could see nothing. Last month a yearly s
25
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•04-01-2026 10:13:23
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