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user_260c93
Upgrading an annual plan
At the end of the upgrade sequence through the website it appears to want to take a full annual payment but we are part way through a year when the previous annual payment has already been taken. How does this work?
109
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•1
•18-07-2026 12:58:48
user_334683
Ring Multi- Paying for 180 Days events but only receiving 30?
I’m posting this because it looks like something is seriously off, and other users need to check their accounts. I’ve been paying for the Ring Protect plan that advertises up to 180 days of video history. (Ring Multi) However, after monitoring this closely for a good few months, my account is only e
365
•5
•0
•3
•27-04-2026 03:43:39
user_59ec31
Formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety.
This correspondence serves as a formal notice regarding significant service failures that have resulted in the loss of monitoring, recording, and life‑safety functionality across multiple properties under my Ring account. These failures have created material risk to persons and property and have dis
210
•2
•0
•1
•21-04-2026 17:06:03
Recent Discussions
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user_fc557c
Want to change subscription from old ring doorbell to new ring doorbell
I am having trouble connecting my current ring plan to my new ring doorbell. Can this be done?
13
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•1
•06-09-2026 11:07:51
Cliffy38
outdoor camera issue
I have a ring multi device plan. all other cameras let me see activities by going to the camera and scrolling using my iphone. i.e. they all record activities. However my outdoor camer doesnt do this, any idea what i need to look for?
27
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•26-08-2026 21:09:49
user_a7ba9f
Failed subscription renewal
After trying 5 different cards, an iPhone and 2 different laptops and multiple browsers I still get the dreaded message “Oops something went wrong here, please try again”.
49
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•1
•07-08-2026 01:09:56
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