Recent Solutions
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user_506171
Open Door Arming loses configuration
I use 2 doors to enter/exit house. I set "Open Door Arming" on both and it works. After some days, it stops working and I have to enable the setting on each door contact again. Is anyone else seeing this happen?
71
•2
•0
•2
•21-05-2026 13:15:35
user_1776a9
Alarm base station not recognised
Alarm base station not recognised after AWS outage
259
•8
•1
•7
•20-10-2025 20:20:16
user_809945
Ring alarm app not working
I have a Premium subscription for my ring alarm.When i tried call the support they asked for a code there should be in the controle panel. The funny thing was i am unable to access anything in my alarm. Anyone else with the same issue and have anyone found a solution. There was 0% help from ring sup
193
•4
•3
•4
•20-10-2025 19:09:14
Recent Discussions
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user37238
Request to Restrict Non-Admin Users from Viewing Event History (e.g., Main Door Opened)
I would like to request that non-admin users do not have permission to view the event history, including events such as the main door being opened.
2
•1
•0
•0
•12-06-2026 18:06:43
user_76e7d4
Charging
I’ll try again to charge the doorbell if it doesn’t work how do I get a refund? It isn’t even a week old!!!!! I’ve reset it, twice and my WiFi and charging cables are all working fine. This is obviously a manufacturing problem
1
•1
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•0
•12-06-2026 07:41:54
user_ac2593
Why can't I add another basic plan
I just bought another device and I want to add a basic plan to it but I only get a click able option for standard and the other one. Anyone else with that problem?
16
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•0
•1
•06-06-2026 07:23:58
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