Welcome to the Ring Community.
We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
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Recent Solutions
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user_cdfdfd
Newbie. Filter/Settings
1) My neighborhood looks like a radius of 4 miles. I live on an island, on the border of 2 states. How do I shrink neighborhood. 2) I am looking Post Details. I hit arrow to exit post, and it takes me back to first post. Is there a setting to stay where you were? 3) There's a post for lost pet
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•04-06-2026 04:18:53
user_b2ace9
Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) Dropped from Wifi
I have 4 Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) units and all 4 of them dropped the wifi connection and have been offline for over 24 hours. The WiFi connection did not change. I have completed all troubleshooting steps including restarting the router, following the WiFi rec
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•30-05-2026 01:59:12
user_09c8de
Camera alerts only when away ?
i have just bought a ring alarm system and installed the first indoor camera. I don't need to be told about people movement unless I am away, in which case I will set the alarm accordingly. Can I suppress motion notifications but re-activate them when the alarm is on?
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•28-05-2026 10:41:51
Recent Discussions
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Rhys
Matter and Apple HomeKit support
We were first promised Apple HomeKit support at Apple’s WWDC in 2016, yet more than a decade later we are still waiting for this feature to be delivered. Apple HomeKit now supports Matter, which should make integration even easier. Despite this, customers have still not received any meaningful upda
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•10-06-2026 18:22:52
user323
Ring cameras no longer trigger Smartthings routine?
I have two doorbell cameras and the spotlight cam. I have a routine that when any of them detect motion all of our outside lights turn on then turn back off 10 minutes later. Since last week it hasn't been working. I've deleted the routine and made a new one, and even completely unlinked Ring from S
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•10-06-2026 12:28:03
user_0bff00
Urgent Norway Support Needed: Paying Subscriber Locked Out and Unable to Reach Ring Support
I am posting this from a newly created Ring account because I could not even log in to my original account to post here. I still have access to the email address on my original account and I know the password. I was even able to change the password successfully. The problem is that Ring sends the ve
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•10-06-2026 11:43:01
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