Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
Recent Solutions
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Bubst3r
Base Station Repeatedly Switches To Cellular Backup
I've seen previous posts regarding this, but the troubleshooting described in those posts has not helped. I've had a Ring system for almost 3 years. About a week ago, the base station started going to cellular backup every hour or two and then reconnecting for an hour or two. I've tried everything:
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•21-01-2026 12:50:56
user_121cb9
Would like to return the defective alarm system keypad now that the replacement has been received and installed
The initial replacement keypad was lost in transit, the return label that was tied to my receipt of that replacement expired. A second key pad was then shipped, has been received and installed. If Ring would like a return of the defective keypad, I would need to have the retu
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•12-01-2026 19:28:21
PhilEsterhouse
Can I change the wifi channel of the Ring Alarm Pro to a less crowded channel?
If so how. If not, please consider adding the feature.
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•01-12-2025 04:16:47
Recent Discussions
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windracer
Nothing is ever easy ...
I had a 2nd gen contact sensor die so I ordered a new one. Thought I could just take the sensor itself and snap it onto the existing base adhered to my window, but nope. Ring has slightly changed the sensor even though the model number is the same. Granted, I bought my sensors back in 2021, but I wa
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•27-02-2026 01:45:43
windracer
Issue with 2nd gen contact sensor - "state of sensor unknown"
I got an alert from the Ring app last night that one of my contact sensors had gone offline. I've been getting these lately as I'm coming up on about 5 years since I originally installed my Ring system so the CR2032 batteries need to be replaced (impressed with the actual battery life). Usually I j
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•23-02-2026 15:31:27
user_a5d063
Keypad random talking
My second gen keypad, after several years of running smoothly, has started saying ‘disarmed’ at random. It will even say it in the middle of the night. I have tried unplugging the power for 10-15 seconds and repower up. This did not help. Can someone offer any suggestions? It seems to be more
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•22-02-2026 00:25:07
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