Ring Video Doorbell
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Recent Solutions
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U
user_058b48
Accepted Solution
24/7 RECORDING
recording-length
hardwired-video-doorbell
cs-support
So first the help tells me my camera does support 24/7 recording but then when questioned why I cannot find the setting it tells me the camera does not have the ability to record. Why is this not posted or listed in the comparisons tab? Don't you think this is something that people should know? Even
83
•2
•0
•1
•15-10-2026 05:02:14
U
user_07c1df
Accepted Solution
How to transfer account to different doorbell camera
connectivity
account-settings
I had purchased a new doorbell ring camera and when I set it up the subscription activated a previous camera that did not record, Now that the 30 day trial is over How do I get the subscription that I already have transferred to the new camera?
176
•1
•1
•1
•03-10-2026 16:58:14
U
user_cf7cb7
Accepted Solution
Mechanical chime support
hardwired-video-doorbell
wiring
Hello, I just installed a Wired Doorbell Pro 4k for a customer and it does not ring their mechanical chime. After some research it seems like this model does not support mechanical chimes, even though Ring's AI chatbot says it does. Does anyone know what the most recent wired doorbell is that will w
102
•2
•0
•2
•02-10-2026 23:42:08
Recent Discussions
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U
user_78ff2b
Connection via internet
cs-support
Provider upgraded my service and now I can’t connect with my ring app!
14
•1
•0
•0
•23-10-2026 21:27:51
U
user_5d6a99
Replacement recommendations
hardwired-video-doorbell
installation
My 2019 wired model Ring Video Doorbell Pro has failed. I'd like to replace it with as little effort as possible. Since the view from my doorbell is obstructed by a couple of pillars, I'm thinking the 4k Pro is likely overkill. I'm thinking the "Wired Doorbell 2k Plus" might be correct. Is it an
15
•2
•0
•1
•22-10-2026 19:59:10
U
user_48447c
4K battery doorbell
battery-video-doorbell
Does the 4K battery doorbell need a new mount or will it work with my existing ring doorbell 2
12
•2
•0
•1
•22-10-2026 19:03:24
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