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The Products category is your home for all Ring device products.

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user_996316

Accepted Solution

Do the new Outdoor Cam Plus POE actually get connectivity via Ethernet OR ONLY WIFI...........Tech support (entry level) can't answer this

connectivity

So, I have five of the new Outdoor Cam Plus POE units and I assumed since they are POE I'd get Ethernet connectivity as well as power to them. This is pretty standard with POE devices (IE:Elite Doorbell Camera, Stickup Cam ELite). But after checking the specs closely it says connectivity is only WiF

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28-09-2025 01:13:53

user_dc95bd

Accepted Solution

Legit email?

wireless-security-cameras

I just received an email from ring that indicates my spotlight cam battery will stop working November 15. It also states that I could receive a $200 credit for new devices. Is this legitimate?

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24-09-2025 21:32:18

user_dd852c

Accepted Solution

Do I need 2 subscriptions for 2 locations

troubleshooting

We have added a new Ring camera at a new location. I have the basic subscription for the first location. Can I add the second location to that or do I need to have a separate subscription?Is there a way to merge the two into one subscription? if that is needed, would I get a refund for the subscript

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23-09-2025 16:51:21

Recent Discussions

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user_515ab7

Neighborhood Security - AI

cs-support

I just read the email update on Neighborhood Security about reporting a lost dog to a community which sounds like a great idea.I would hope that Ring using AI would create a set of categories that expand this conscept. As an example I live in the White Mountains of Arizona and we have been hearing f

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01-10-2025 18:35:34

Mrmarket

Why does Ring not add a new camera to an existing Standard Plan?

I added a new camera to a location already with a standard home plane. Why does ring not automatically add it to the plan that already exist? Now ever time I log in I have to see this stupid message that camera is on a trail - Why is it on a trial if I already have a plan in that location. It sho

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01-10-2025 17:42:37

user_d4cf81

Search Party Variation

motion-detector

app-request

I just learned of the Search Party feature rolling out soon. I wonder if it could be adapted to alert when it detects coyotes and other predators? The only evidence I ever see is footprints in fresh fallen snow.It would be nice to monitor predator activity more proactively.

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01-10-2025 17:22:17