Ring Accessories
Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
Recent Solutions
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S
Statchmo
Accepted Solution
Chime Pro Low Battery Notifications
chime-pro
I repeatedly get low battery notifications for the device I have named "Hallway" -- which is a Ring Chime Pro that is plugged into a wall outlet. Amazon even sends me emails telling me to buy AA batteries for this device, which makes no sense since like I said, it's plugged into a wall outlet and a
212
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•15-04-2026 15:17:42
U
user_c3c542
Accepted Solution
User Solution
How long for accessory to ship?
shipping
Been waiting 2 weeks and accessory I ordered still has not shipped. is there a way to poke them? The chat which I think is just AI says it can’t check to see when it will ship. looking for maybe an email to ask when it will ship? thanks
114
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•3
•31-03-2026 15:13:08
U
user_567a84
Accepted Solution
User Solution
Devices Missing Dashboard
troubleshooting
All my sensors and extenders dissapeared from the PC dashboard and the App. Everything still triggers events but I cannot check device health on anyof them. Chat bot basically just tells me to reinstall the whole alarm. I changed nothing and thing its an issue on Rings side. Anyone else in the same
224
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•23-03-2026 03:02:25
Recent Discussions
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U
user_261339
Order
Order a ring doorbell did not receive it need a refund
2
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•0
•17-08-2026 15:24:49
U
user_40ef12
Mailbox Sensor Never Finds Sidewalk
troubleshooting
I double checked the coverage map and Amazon assured me that I am in a solid coverage area. I purchase the mailbox sensor and installed it as prescribed for metal mailboxes before I placed it down on the street which is 700ft or so from the house. No connection streetside or sitting on the front
10
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•13-08-2026 09:57:53
U
user_39321f
Solar panel recognized but camera battery will not charge
troubleshooting
wireless-security-cameras
I’m having an issue with one of my Ring stick up cam 3rd gen battery version not charging from its solar panel.The Ring app shows that the solar panel is connected/recognized, but the camera battery percentage does not increase or appear to charge. I installed a brand-new battery, but the issue rema
13
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•13-08-2026 02:16:51
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