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Recent Solutions

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Statchmo

Accepted Solution

Chime Pro Low Battery Notifications

chime-pro

I repeatedly get low battery notifications for the device I have named "Hallway" -- which is a Ring Chime Pro that is plugged into a wall outlet. Amazon even sends me emails telling me to buy AA batteries for this device, which makes no sense since like I said, it's plugged into a wall outlet and a

245

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15-04-2026 15:17:42

user_c3c542

Accepted Solution

User Solution

How long for accessory to ship?

shipping

Been waiting 2 weeks and accessory I ordered still has not shipped. is there a way to poke them? The chat which I think is just AI says it can’t check to see when it will ship. looking for maybe an email to ask when it will ship? thanks

149

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31-03-2026 15:13:08

user_567a84

Accepted Solution

User Solution

Devices Missing Dashboard

troubleshooting

All my sensors and extenders dissapeared from the PC dashboard and the App. Everything still triggers events but I cannot check device health on anyof them. Chat bot basically just tells me to reinstall the whole alarm. I changed nothing and thing its an issue on Rings side. Anyone else in the same

259

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23-03-2026 03:02:25

Recent Discussions

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user_75e3a1

Misled information on part of order being shipped internationally

dashboard

Not happy with ring service at all. places an order on the 31st on the uk website. I have confirmation for 3-5 days, 5 days had gone and I had no updates on my order. I get in contact with them to find out part of my order is being shipped internationally. i was not made aware of this when I paced

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08-09-2026 08:28:46

user_9b3bea

Solar Not Charging

solar-security-cameras

I have 3 outdoor cams with their own solar panels. 2 say “connected to a Ring solar accessory…” and one only says “connected.” I switched that one to a larger panel and it still just says “connected” and does not appear to be charging. I charged the battery and re-installed it still discharges just

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06-09-2026 22:42:41

user_2f97c5

None of my (9) ring sensor devices are showing up under Devices -> Base station -> linked devices

door-sensor

dashboard

base-station

I am unable to find any on my sensor devices under the basestation linked devices option. I am blind on what is there status and its compromising my security.

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03-09-2026 18:32:31