Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
Recent Solutions
View All
windracer
Stick Up Cam - battery model change
I just got a new Stick Up Cam Outdoor (3rd gen) and noticed the quick release battery is slightly different than the one in all of my older Stick Up Cams. They both have a model number of 5AT3S3, with 3.6V, 5690mAh, 21.456wH. Same 5V/800mA micro-USB input. New battery on top, original on the bottom
49
•4
•0
•3
•13-12-2025 23:51:40
user_9ca82c
Approved Exchange Failed - Missing Cameras
I’ve been a long-time Ring customer and chose to continue using Ring for a new home build because my family relies on it. This home was specifically built to be fully handicap-accessible to support my child, who has Autism and Rett Syndrome and is non-verbal, so dependable security coverage is very
317
•3
•0
•2
•12-12-2025 04:54:46
user_4c08f9
Can a Outdoor Cam Plus 'battery' unit be plugged in
I purchased an Outdoor Cam Plus w/battery and Solar Panel. The Solor Panel is plugged into the camera with a USB-C connector. Where I am placing the camera will have a power source nearby. Can the Outdoor Cam Plus be charged from the power adapter to USB-C connection? Or can the camera only be ch
219
•3
•0
•1
•24-11-2025 23:57:03
Recent Discussions
View All
user_700406
does first generation spotlight cam battery not have motion zones and motion detection settings?
i have a first gen spotlight cam battery which misses some deliveries. I wanted to change the motion settings, but apparently this camera has none ??? where is the feature where you can draw the zone on the screen??
1
•1
•0
•0
•24-01-2026 08:51:14
kyliejane
Still nothing that makes Geofence work with Modes
How is this still a thing over a year since I have been requesting it on your feature board? It's not a 'feature', it's a very basic basic basic function that is missing. How is there no way to receive a notification when leaving Geofence area, if you have any cameras that are already armed in home
3
•1
•0
•0
•24-01-2026 03:40:47
user_04e1e8
Snapshots not working on Stick Up Cam (3rd Gen) in Trial Mode
Hi, got since two days the Stick Up Cam which was activated with a 30 days trial. Live Feed works as well as Motion Detection etc, but not Snapshots. I just don't see any in my timelime (only live videos + movement detections) Things I did: Moved the Camera close to the Access Point Reboo
2
•1
•0
•0
•23-01-2026 11:38:51
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates



