‎Ring Security Cameras | Ring Community

English

Help

Community Home

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.

Ring Community
/
Products
/
Ring Security Cameras

Recent Solutions

View All

user_bf314c

User Solution

Mounting plates for Ring Outdoor Cam Plus and Pro

installation

security-camera-mount

Does the Ring Outdoor Cam Pro use the same mounting plate as the Ring Outdoor Cam Plus? I am thinking of upgrading and would prefer not to drill new holes in the wall.

210

•

14-05-2026 18:47:58

milescortez

Accepted Solution

HIstory Removed?

negative-feedback

After an AI/google search it appears the Ring INTENTIONALLY removed History from the web/desktop dashboard? This is terrible news. I’m very unhappy that the Event History / Timeline has been removed from the Ring website. I strongly prefer using a computer and do not want to be forced to use the p

146

•

14-04-2026 13:19:05

user_94ccd1

Accepted Solution

Suspicious connections from Ring Camera

Hi, I need some help. My NETGEAR Orbi keeps blocking a “Suspicious Connection” from my Ring camera, and this has been happening for about a week. The cameras are recording without any issues, so I’m not sure what’s causing these alerts or if I should be concerned. Could you please advise what this

973

•

12-04-2026 23:02:47

Recent Discussions

View All

user_285267

Battery stick cam won't turn on

troubleshooting

power-issue

battery-security-cameras

Battery stick cam won't turn on. Camera was at 33% so went to charge and after battery completely charged now wont power back on

•

19-07-2026 19:47:08

user_d94912

Ring camera offline after charged and NEW batteries

Ring camera started going offline within hours of recharging batteries. Purchased new battery, still having same issue. Have redone setup also. Is it time for a new camera??

•

19-07-2026 13:45:56

user_ee6295

Spotlight Cam Wired Mounting Plate

hardwired-security-cameras

Hi, I moved homes and lost Spotlight Cam Wired Mounting Plate for one of the cameras. Ring sells this as spare part but currently it is out of stock. I called the customer support, but they don't have a clue about the availability date. Any idea where else I can get it? Regards Nitin

•

16-07-2026 16:10:34