Ring App
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Recent Solutions
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user_6b6c95
Stop Notifications When The Mode Changes
I have recently installed a camera in my kitchen but only need it to be active when I'm out. I also have a doorbell which I leave on all of the time. These are linked to Alexa, so when I go out and tell her 'I'm going out' she turns off sockets etc, but also changes the Ring Mode. The same sort of t
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•18-04-2026 17:54:04
user_c1f99d
App unable to start constant crashing
Ever since update 5.99, the app is unable to open and immediately crashes. I have disabled VPN, reinstalled the app, restarted the phone and nothing is working. There are other reports of the same issue on the ring subreddit.I have not been able to use the app for about a month. Is there any remedy
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•25-03-2026 15:50:39
user_882be2
Notifications problem since ios26
Before iOS26, I had a snapshot notification on the iPhone, watch and iPad but with iOS26, I no longer have a snapshot notification but just a notification on the iPad nothing on the iPhone and watch. I went thru YouTube vids, scoured the internet and nothing. I also placed the iPad and iPhone side b
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•17-02-2026 02:07:13
Recent Discussions
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Curious_g
Workaround, Ring App Dashboard “Collections” and Grid View
Somewhere around Android version 3.99.0 March 9, 2026, the Ring App forced users to create “Collections”. Since then the following problems appeared. · “Grid View” is the default Dashboard view for all cameras, by Collections. · The Dashboard will no longer provide a “List View” of
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•16-05-2026 04:34:07
user_e3072c
replacing a ring peephole camera which had stopped working with a new one
Hello, my Ring Peephole camera had been working for some time but it stopped. I bought a new one and installed it successfully. I 'deleted' the camera that had failed and I now have the new camera on a 'trial' contract. I would like the new camera to replace the old one on the standard contract wi
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•04-05-2026 05:04:10
craigify
No Video Previews on cellular connection
I consistently get video previews in the notifications on my device when I am connected to Wi-Fi, but they are missing when connected through cellular/mobile. I get a notification but without the video preview or thumbnail. I am using a Pixel 10, Android 16, latest version of the app, and the Ring P
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•03-05-2026 13:22:07
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