Ring App
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Recent Solutions
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U
user_cb66a6
Accepted Solution
Modes stopped working
troubleshooting
ios
notifications
This morning when leaving the house, we changed the mode to Away. Upon return, we tried to change it to Home. The IOS phone app indicates that it has changed but it is notifying & announcing as if it is still in Away mode. Switching to Disarm mode does nothing.
504
•7
•0
•8
•11-06-2026 15:05:15
U
user_b2ace9
Accepted Solution
Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) Dropped from Wifi
works-with-ring
troubleshooting
cs-support
I have 4 Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) units and all 4 of them dropped the wifi connection and have been offline for over 24 hours. The WiFi connection did not change. I have completed all troubleshooting steps including restarting the router, following the WiFi rec
442
•4
•0
•3
•30-05-2026 01:59:12
U
user_6b6c95
Accepted Solution
Stop Notifications When The Mode Changes
modes
app-request
notifications
I have recently installed a camera in my kitchen but only need it to be active when I'm out. I also have a doorbell which I leave on all of the time. These are linked to Alexa, so when I go out and tell her 'I'm going out' she turns off sockets etc, but also changes the Ring Mode. The same sort of t
218
•3
•0
•2
•18-04-2026 17:54:04
Recent Discussions
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U
user_46b598
App -V- Website
app-request
Why isn't the website able to do as much as the app? I prefer using the website because I can see it better. Example. I can't see my battery levels on the website; I have to check the app. Seems lazy...
2
•1
•0
•0
•17-08-2026 11:33:27
R
RockyDog
App says Add Battery
I put a charged battery in my Doorbell 2 and it shows full green at the top of the iOS app but in Device Health it doesn’t show the level like before but says Add a Battery. My doorbell 3 shows the level.
4
•1
•0
•0
•16-08-2026 21:02:26
L
LeprechaunBite
All modes are broken & reject changes
modes
troubleshooting
ring-indoor-camera
I own a few Indoor Cameras, Stick Up, and Outdoor Plus. After the third camera added, the modes have stopped working. Every addition or removal to a Mode returns the error "Something went wrong. Try again later.". It's infuriating. So even on Disarmed, the cameras are on. I have to manually disable
11
•2
•0
•1
•12-08-2026 07:01:12
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