Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Recent Solutions
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U
user_39fd3a
Accepted Solution
User Solution
Log in
I can’t sign into the app. Email and password accepted, get the code via text and then verification fails. I can sign in with the same email and password to the website, so I know they’re correct, so what’s wrong with the app?
257
•3
•1
•2
•07-08-2025 17:15:21
U
user_e0cf66
Accepted Solution
Upgraded my phone and lost all connectivity
Is there a way to transfer my ring doorbell and two cameras to my new iPhone 16 without having to climb 20' up to remove the faceplate and scan a code on the cameras?
353
•2
•1
•1
•19-06-2025 21:10:03
U
user_7c9049
Accepted Solution
Wireless Peephole doorbell
troubleshooting
cs-support
Ive been trying to get spare parts kit for this model as strip was damaged when I removed it during house move. It's been out of stock for almost a year with ring and amazon . Only place they seem to be available are USA on ebay with extortionate shipping. Have they just stopped producing them ?
333
•3
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•2
•14-04-2025 04:18:38
Recent Discussions
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U
user_4e7eed
Recording Scheduals
Ring Community, Ring has "Motion Schedules" which I find very useful. I don't see that Ring provides for "Recording Schedules". Am I missing something or is this not an option. If not, I would like Ring to consider adding "Recording Schedules". I would like to set some of my cameras to record onl
13
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•0
•0
•10-09-2026 01:04:33
D
docpratt
Custom Messages
battery-video-doorbell
product-request
announcement
There should be an option to record as part of a welcome message reminding callers to close the gate.
15
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•0
•0
•08-09-2026 19:17:26
R
RayIT
Missing Pre-Roll on Video Doorbell 2k Plus
battery-video-doorbell
Please ad back the "Pre-Roll feature to the new video doorbell 2k plus, I just replaced my old video doorbell 4 and that had the "Pre-Roll feature. I don't like when i get an alert and watch the video and the person is just there without seeing a few seconds before the event. PLEASE ADD THIS ASAP.
18
•1
•0
•0
•07-09-2026 21:35:30
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