Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Recent Solutions
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U
user_39fd3a
Accepted Solution
User Solution
Log in
I can’t sign into the app. Email and password accepted, get the code via text and then verification fails. I can sign in with the same email and password to the website, so I know they’re correct, so what’s wrong with the app?
319
•3
•1
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•07-08-2025 17:15:21
U
user_e0cf66
Accepted Solution
Upgraded my phone and lost all connectivity
Is there a way to transfer my ring doorbell and two cameras to my new iPhone 16 without having to climb 20' up to remove the faceplate and scan a code on the cameras?
441
•2
•1
•1
•19-06-2025 21:10:03
U
user_7c9049
Accepted Solution
Wireless Peephole doorbell
troubleshooting
cs-support
Ive been trying to get spare parts kit for this model as strip was damaged when I removed it during house move. It's been out of stock for almost a year with ring and amazon . Only place they seem to be available are USA on ebay with extortionate shipping. Have they just stopped producing them ?
392
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•14-04-2025 04:18:38
Recent Discussions
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U
user_6bccbf
cameras freeze up motion when someone triggers cams and then flashing green screens ! Why?
troubleshooting
My two spotlight pro cams pick up motion and signal my cell phone but when I open up screen I get flashing green screens and the objects freeze up in one position Why?
12
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•24-10-2026 23:02:05
U
user_4d181b
Request for a 4th Custom Mode (e.g., 'Night Mode') alongside Disarmed, Home, and Away
app-request
Hi Ring Team, Currently, the Ring app only supports three modes: Disarmed, Home, and Away. For many users, this is not flexible enough. My specific issue is that I want to turn off all cameras and detection during the day when I am at home for complete privacy (using 'Disarmed'). However, this leave
15
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•23-10-2026 23:29:54
U
user_85abd5
Seniors & Disabled Needs
cs-support
app-request
billing
We urgently need Ring to acknowledge seniors & disabled people. Please add a discount for seniors & the disabled. This is an important feature to keep seniors and disabled safe.
11
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•22-10-2026 13:26:17
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