Feature Request Board
Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
Recent Solutions
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U
user_39fd3a
Accepted Solution
User Solution
Log in
I can’t sign into the app. Email and password accepted, get the code via text and then verification fails. I can sign in with the same email and password to the website, so I know they’re correct, so what’s wrong with the app?
224
•3
•1
•2
•07-08-2025 17:15:21
U
user_e0cf66
Accepted Solution
Upgraded my phone and lost all connectivity
Is there a way to transfer my ring doorbell and two cameras to my new iPhone 16 without having to climb 20' up to remove the faceplate and scan a code on the cameras?
311
•2
•1
•1
•19-06-2025 21:10:03
U
user_7c9049
Accepted Solution
Wireless Peephole doorbell
troubleshooting
cs-support
Ive been trying to get spare parts kit for this model as strip was damaged when I removed it during house move. It's been out of stock for almost a year with ring and amazon . Only place they seem to be available are USA on ebay with extortionate shipping. Have they just stopped producing them ?
302
•3
•2
•2
•14-04-2025 04:18:38
Recent Discussions
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U
user_c64f58
Garage keypad with camera
hardwired-security-cameras
When will Ring develop a garage door keypad with a camera? I have a ring doorbell and other cameras, it will be nice to have a garage door keypad to add. Would prefer hardwire option.
8
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•0
•0
•17-08-2026 00:49:40
U
user_8feedb
Idea about active zones when setting alarm
modes
device-settings
alarm
When attempting to arm your Ring Alarm using the keypad, there is no way to see which zone is active unless you try to set the alarm through the Ring app. Why doesn’t the app’s event history show the active zone, or why doesn’t the keypad identify which zone is preventing the alarm from being armed?
7
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•0
•0
•16-08-2026 23:14:41
U
user_893353
Please Allow Adjustable Ring Doorbell Live View Duration on Echo Show/Hub — Accessibility Issue for Seniors
live-view
product-request
amazon-alexa
Please add an option to control how long the Ring doorbell camera is automatically displayed on Echo Show and Echo Hub devices after a doorbell press or person/motion announcement. Older-generation Echo Show devices appear to keep the automatic doorbell video on screen for approximately 60 seconds o
11
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•1
•16-08-2026 00:32:57
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