Ring Home Plan
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user_352e7f
Upgrading from home basic to home standard
Hi, I was subscribed to the home basic plan before but I want to upgrade to home standard since I got a second ring device and therefore want to upgrade to home standard. Since my annual subscription bill was paid a few months ago, will I need to pay the full price for upgrading plans or will it be
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•26-10-2025 16:39:35
Prameela_j
Mode status is not available error on app
I just got the base and keypad installed 2 days ago. I see this error on the app today. Up until 2 days ago I had ADT service with zero issues. The app is not the most intuitive and customer services and terrible. Can someone please help me resolve this..?
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•20-10-2025 19:49:09
user_dc95bd
Legit email?
I just received an email from ring that indicates my spotlight cam battery will stop working November 15. It also states that I could receive a $200 credit for new devices. Is this legitimate?
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•24-09-2025 21:32:18
Recent Discussions
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user_8f1eb4
My old account still has service on it
I had a ring plan on a single device that I prepaid for a year. I had to get a new camera, but I still have a month of service left that I paid for and I want it. I’m not gonna cancel my own plan and pay for a new one when you still owe me a month of service. I was told that it would carry over auto
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•01-12-2025 10:51:06
user_f8ad6c
Ring door bell and light camera did not pick up burglars
We had a burglary at our property. The thieves entered the property in the recording area of the cameras( I have video proof for this which was recorded in other cameras). However the cameras did not pick up the motion and were working fine before and after the incident. The ring cameras at other ne
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•25-11-2025 17:52:00
user_5633a8
QR Code Worn off by Weather
I have been a Ring subscriber for 5+ years with multiple devices; I need to move a ring doorbell that is perfectly functioning to another WiFi network and can’t because of the worn off QR…Ring will do NOTHING to resolve my situation other than offer a 35% discount on purchasing a new device…Can anyo
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•24-11-2025 15:31:00
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