Ring Protect Plan
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Website is useless
I've had a doorbell for about 6 weeks now and decided to subscribe to a plan. I've tried over and over to do so on their website. Every time I click the plan I want it kicks me back to the dashboard page. I tried using their chat help feature and before I can type a question, it ends the session. I'm not stupid, I use a multitude of devices and software. All I want to do is sign up for a plan and give you more money. Why are you making it so impossible?
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02-03-2026 18:44:33
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Caitlyn_Ring
Hi @user_00b7ad. Make sure you are logged into the correct Ring account, and that you are the owner of the Ring device. Shared Users cannot manage subscriptions. Additionally, I'd also suggest trying a different web browser, with no browser extensions or VPNs enabled. If this issue persists, you can get in touch with our support team @Ring on Facebook, X, or Instagram.
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03-03-2026 19:12:27
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