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user_dc95bd

Accepted Solution

Legit email?

wireless-security-cameras

I just received an email from ring that indicates my spotlight cam battery will stop working November 15. It also states that I could receive a $200 credit for new devices. Is this legitimate?

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24-09-2025 21:32:18

user_dd852c

Do I need 2 subscriptions for 2 locations

troubleshooting

We have added a new Ring camera at a new location. I have the basic subscription for the first location. Can I add the second location to that or do I need to have a separate subscription?Is there a way to merge the two into one subscription? if that is needed, would I get a refund for the subscript

124

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2

23-09-2025 16:51:21

user_710af2

Lost videos

negative-feedback

Due to ongoing technical issues, all of my video recordings from the past year have been permanently erased. As a result, I am extremely dissatisfied with the service and no longer see value in continuing my subscription.I am formally requesting the immediate cancellation of my account and a full re

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12-09-2025 11:20:59

Recent Discussions

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user_69ce31

Alerts to my Iphone are not consistent

troubleshooting

My Ring system was installed 12 days ago 10/5/2025. Everything seemed to be working fine, but then shortly after I was not getting alerts to my Iphone. Today I updated the phone to IOS18. I tested the alerts by going in and out of the home. It worked fine, then an hour later the alerts quit bein

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17-10-2025 20:36:28

user_61c71a