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user_eb837a
Stared recordings are being deleted
I have a paid subscription. I hit the star on some recordings but I’ve gone back and only is saving 5 after that it deletes them?! What is the purpose of having a star to make sure it’s not deleted for the system to just delete it with no warning?
85
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•28-03-2026 00:13:37
user_03b048
No cover of stolen camera
In your conditions you write that you will cover a stolen camera without any costs but now you say no without an explanation? must i really replace all my camera and my Security plan due to this?
74
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•1
•06-03-2026 22:27:36
user_d104c6
Undelivered Goods
I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check
205
•6
•1
•4
•15-12-2025 12:51:47
Recent Discussions
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user_60e4c4
Broken spotlight cam swivels, how to fix / replace?
Hello, This is a very common problem but...how do I repair or replace a broken (ring spotlight cam, hard wired, Pro or Plus) swivel base. In short, the tabs on the base that tighten around the cameras swivel ball have broken. These are the tabs that the metal ring tighten against to reduce the swi
6
•1
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•25-04-2026 12:12:26
user_07d846
Camera's not registered anymore
I bought 2 ring camera's over a year ago and tried to reset them but it said they didn't belong to me but my husband, we tried to transfer account but it would not let us. Had to wait 14 days. It has subsequently done the same with my other two ring stick up camera's. I have already got a ring su
16
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•1
•23-04-2026 08:34:31
user_c1bf69
Missing Items
Just posting this cos I’m disgusted with the service from Ring. I recently ordered a Ring Alarm system (M) with external sounder. The package was short of the sounder and 1x door contact. I was told that Ring would need to investigate this and I would get a decision within 72hrs… why I couldn’t jus
11
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•1
•22-04-2026 14:13:54
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