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user_eb837a
Stared recordings are being deleted
I have a paid subscription. I hit the star on some recordings but I’ve gone back and only is saving 5 after that it deletes them?! What is the purpose of having a star to make sure it’s not deleted for the system to just delete it with no warning?
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•28-03-2026 00:13:37
user_03b048
No cover of stolen camera
In your conditions you write that you will cover a stolen camera without any costs but now you say no without an explanation? must i really replace all my camera and my Security plan due to this?
184
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•1
•06-03-2026 22:27:36
user_d104c6
Undelivered Goods
I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check
351
•6
•1
•4
•15-12-2025 12:51:47
Recent Discussions
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user_eb5bb1
How on earth do you raise a complaint with this company
Title says it all. customer service is none existent. service is terrible. Maybe trading standards or legal action might wake them up. literally have spent 2 months trying to get my order corrected or even a ruddy refund. if you know how I can raise a formal complaint or speak to someone who isn’t i
28
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•12-07-2026 19:26:13
user_14231c
API Test 2
Test via API
29
•1
•0
•0
•11-07-2026 04:42:38
user_2fb936
Contact sensors started chiming recently with no ability to turn off.
This is a recent occurrence. My contact sensors, which used to provide just phone notifications, started chiming with no changes to settings. The only way to stop this chime is to disable the motion alerts which we do not want to do. Is this a bug or kindly provide suggestions to rectify the issu
43
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•1
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•25-06-2026 18:56:12
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