Ring Protect Plan
Browse posts, comments, and join the conversation about Ring Protect Plans and more.
Recent Solutions
View All
U
user_21c9a1
Accepted Solution
Protect Plam - Warranty Extension for all Devices?
ring-protect-plans
Hello, One of my Ring Floodlight cameras has failed due to weather ingress into one of the floodlight housings. I have a Ring Protect Plan (Multi) for monitoring our Ring alarm system. I seem to recall that when I enrolled in the Protect Plan years ago that one of the benefits was that it added a li
212
•2
•0
•1
•22-09-2026 20:05:08
U
user_5d3415
Accepted Solution
Need older video footage for lawsuit evidence
event-history
cs-support
ring-protect-plans
I understand that footage is "deleted" after 180 days max. While I have my storage set to 180 days, I am now in a lawsuit, and I require my video footage from specific dates (some only a few days past the 180 limit) as evidence supporting my case. Is there any way customer support can help retrieve
439
•2
•0
•1
•18-07-2026 01:51:53
U
user_bf2ab2
Accepted Solution
Firmware Updates Breaking Devices + Warranty Not Honored (Even on Premium Plan)
supporto cs
troubleshooting
cs-support
Seeing a lot of similar posts, and I’m going through the same thing. My camera went from fully working to completely dead (offline, won’t reconnect) with no warning. No notifications from Ring. Just stopped working. What’s worse is the support experience: Forced to repeat the same troubleshooting
340
•2
•1
•1
•20-05-2026 17:24:34
Recent Discussions
View All
U
user_618137
Feature Request
Please add a natural gas monitoring to notify third party to the ring subscription. This would be good for safety and also qualifies for a discount on my home insurance (and probably others).
25
•1
•0
•0
•19-10-2026 22:16:31
G
goldentouchfusionsale
Golden Touch Fusion Reviews 2026 – Benefits, Ingredients, Price & Does It Work?
troubleshooting
In our rapidly evolving society, achieving a harmonious lifestyle and dedicating time to personal wellness can often seem difficult. Golden Touch Fusion is attracting interest from consumers keen on discovering wellness products that easily integrate into their daily lives. For those wanting to lear
15
•1
•0
•0
•19-10-2026 05:11:54
U
user_20e91e
Ring warranty
hardwired-video-doorbell
Very Disappointed With Ring Pro Warranty Support I pay $199 per year for the Ring Pro plan, and after this experience, I seriously question what I’m paying for. I called to make a warranty claim for my front Ring camera because the camera lens has become blurry. I spent over 30 minutes on the phone
33
•2
•0
•1
•13-10-2026 16:14:54
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates