Ring Protect Plan
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Recent Solutions
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U
user_5d3415
Accepted Solution
Need older video footage for lawsuit evidence
event-history
cs-support
ring-protect-plans
I understand that footage is "deleted" after 180 days max. While I have my storage set to 180 days, I am now in a lawsuit, and I require my video footage from specific dates (some only a few days past the 180 limit) as evidence supporting my case. Is there any way customer support can help retrieve
135
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•1
•18-07-2026 01:51:53
U
user_bf2ab2
Accepted Solution
Firmware Updates Breaking Devices + Warranty Not Honored (Even on Premium Plan)
supporto cs
troubleshooting
cs-support
Seeing a lot of similar posts, and I’m going through the same thing. My camera went from fully working to completely dead (offline, won’t reconnect) with no warning. No notifications from Ring. Just stopped working. What’s worse is the support experience: Forced to repeat the same troubleshooting
186
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•1
•1
•20-05-2026 17:24:34
U
user_90746e
Accepted Solution
no way to watch live feed without recording?
negative-feedback
device-settings
ring-protect-plans
i just bought an indoor cam to check on my new dog when i leave the house. but i never imagined everything (or just every time something moves) would be recorded. i find that weird, but also, i have the 30 day trial of the ring service...if there is no way to watch the feed without recording does
260
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•2
•25-04-2026 06:51:13
Recent Discussions
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T
therawolfupdate
TheraWolf ביקורות 2026: פורמולת נוחות טבעית, רכיבים ויתרונות
troubleshooting
TheraWolf הוא מוצר בריאות מקומי שמטרתו לספק הקלה ממוקדת לאנשים החווים מתיחות שרירים באופן קבוע, אי נוחות במפרקים וכאבים הקשורים לעצבים. באלם זה, המיוצר מתערובת שנבחרה בקפידה של רכיבים טבעיים, נועד לחדור לעור במהירות, ולהציע תחושה מנחמת בדיוק במקום בו היא נחוצה ביותר. בניגוד לפריטים שרק מסתירים אי נו
4
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•0
•27-07-2026 22:17:20
U
user_f505c1
Notifications
7-27-2026The app stopped sending me notifications. I uninstalled and then reinstalled the app and it gave me one notification. After that, it stopped notifications again. Very frustrating. Someone at Ring must have had a "great idea" to change something in their app which is now useless. Terrible!
6
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•27-07-2026 15:06:49
U
user_bfe9bb
Ring changed my plan without my consent
negative-feedback
It is true Ring did in fact change my plan to the Pro Plan for 19.99 a month without my consent even though the reply from the Ring moderator to the other post like this says they do not. I received the email about Ring doubling my plan fees monthly and was offended they were doing that..not to men
8
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•26-07-2026 12:24:47
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