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user_8d592f
Ring Alert Denied
A man was on my dark porch with his hands up to the glass looking into my window. This was at night. When I turned on the porch light… he ran away down the road. I included a picture. The man was in his late 30’s or early 40’s. There wasn’t a car parked on our street. I tried to post a neighborhood
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•11-11-2025 02:46:35
user_4d6083
Shipping Status
I placed a large order through ring.com and received an email that the order was received. After nearly two weeks with no updates either through email or through my account, I contacted Ring Chat for help. I learned that my package was due for delivery today and tomorrow. While I am pleased that
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•10-10-2025 17:34:45
user_d3c776
Ring doorbell
Why won't my ring doorbell camera record or ring when my internet is down but I have wifi on my phone being that's how I see all activity
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•18-04-2025 22:08:48
Recent Discussions
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user_d89aa8
Cancel deceased mothers account
Ring customer support was zero help. My mom passed away and her credit card was charged for the annual fee. She had 2 factor auth setup on her phone. We disconnected her phone therefore cannot use the 2 factor auth. How do I request a refund and cancel her subscription when Ring C
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•17-04-2026 17:01:07
user_5144a8
WARNING SAFETY CONCERN WITHOUT HELP
🚨 WARNING TO CURRENT & FUTURE RING USERS 🚨 I never thought I’d be writing this, but people need to be aware. All of my home security cameras were suddenly transferred to an unknown “owner” WITHOUT my authorization. I can’t access my own cameras inside my house—but someone else can. Ring’s r
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•14-04-2026 12:07:21
user_4c63c0
Ring cancelled my plan
My yearly plan renewed in March for the premium legacy plan, which I have been on for over five years. It was auto paid through a credit card and got double charged. I was able to get the second charges reversed a week later. Then today, after nearly a month, they cancelled my plan. They sent me an
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•13-04-2026 22:11:50
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