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Recent Solutions
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user_e0ae9c
Accepted Solution
My Dad Died and Transferring Equipment has been a Nightmare
negative-feedback
cs-support
So it’s pretty awful when a parent dies, especially when it’s completely unexpected and you can’t prepare. Beyond grieving there is a LOT of legal stuff to wade through. I’ve had to send death certificates to get into accounts, which was always a process, but I never had any real trouble EXCEPT WITH
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•04-04-2026 15:10:21
U
user_8d592f
Accepted Solution
Ring Alert Denied
A man was on my dark porch with his hands up to the glass looking into my window. This was at night. When I turned on the porch light… he ran away down the road. I included a picture. The man was in his late 30’s or early 40’s. There wasn’t a car parked on our street. I tried to post a neighborhood
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•11-11-2025 02:46:35
U
user_4d6083
Accepted Solution
Shipping Status
cs-support
account-settings
I placed a large order through ring.com and received an email that the order was received. After nearly two weeks with no updates either through email or through my account, I contacted Ring Chat for help. I learned that my package was due for delivery today and tomorrow. While I am pleased that
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•10-10-2025 17:34:45
Recent Discussions
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U
user_329aad
Ring refuses to honor warranty!
cs-support
I purchased a Ring battery doorbell camera from Amazon last year (8/25/25) and it started glitching, not working properly, and doesn't work after the phone is off. It's still under the one-year warranty, so I needed a new one, which they SAY they'll replace. Only, THEY DON'T!! They're customser ser
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•27-07-2026 00:40:51
U
user_9fe406
Refund for a plan that was used just 2 months into a one-year paid plan
billing
Was anyone ever able to get a refund for a plan that was used just 2 months into a one-year plan? I sold my house and I will not be using the ring because I will be living with relatives. I do not know when I will have a place of my own again. Please do not sign up for a yearly plan, ever!
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•26-07-2026 22:18:20
U
user_378dbd
Unable to sign up for a plan
supporto cs
I have read dozens of posts that address the same problem With attempting to subscribe to the monitoring service through the Ring Website. Furthermore, it appears that this problem Is not being resolved in any of the post that I’ve seen. The problem is this… You try to subscribe to a plan, the webs
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•26-07-2026 14:38:15
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