‎Ring Updates | Ring Community

English

Help

Community Home

Ring Updates

Get the latest news, product updates, announcements and more from Ring.

Recent Solutions

View All

U

user_7140d1

Accepted Solution

How to change Home basic plan of old Ring battery doorbell to a new Ring ?

battery-video-doorbell

troubleshooting

app-request

Recently I purchased a new Ring Battery Doorbell to instead of the old one. I have a Home basic plan on old Ring. How can I change the plan to new Ring? 

256

5

0

2

10-12-2024 11:09:49

user_c85671

Turn off light when recording

I saw discussion about this, but was wondering if Ring has updated the option yet? I’m Blink, Nest, and other home security networks, you can turn off the recording light so people aren’t aware it’s recording. It defeats the purpose when installing for home care protection.  is there a way to t

378

2

0

1

01-09-2024 17:52:28

user_0555bc

Android 14 required?

cs-support

I currently have a Motorola g power 2021 that will not update any further than Android 11. From what I've heard, I will need at least Android 14 in the near future for the Ring app work properly. Is that correct? And if so I would have to buy a new phone simply for the Ring app and when will the Rin

125

2

0

1

12-08-2024 17:13:50

Recent Discussions

View All

U

user_15d3e0

New wired Doorbell not working 24hrs and not picking up some motion

I had a Ring doorbell that the lense got so bad I bought a new unit. It is wired and on the same wifi as the old one. The new doorbell doesnt record from 4pm to 8am even though I have not set any down time for it. Also it won't pick up some motion in a zone that the old one picked up. I've reset zo

3

2

0

1

15-10-2025 15:17:17

user_ae7647

"We Updated Rings Terms of Service"

trending

notifications

billing

First and foremost, I was always going to renew my subscription...but I do find it odd that you would send this out ONE day before my renewal...maybe should have been sent a week or two before a persons renewal...seems a little disingenuous at best. That said, have a nice day and Thank You for your

12

1

0

0

04-10-2025 12:43:44

user_412b53