Ring Updates
Get the latest news, product updates, announcements and more from Ring.
Recent Solutions
View All
Blerman
Ring Pro Doorbell 4K
Just installed new doorbell and at night there is a purple rainbow at the top left of attached photo. Does not happen during the day and did not have this problem with Ring Pro 2 Doorbell. Will there be an update to fix this?
52
•2
•0
•1
•05-11-2025 23:06:46
user_7140d1
How to change Home basic plan of old Ring battery doorbell to a new Ring ?
Recently I purchased a new Ring Battery Doorbell to instead of the old one. I have a Home basic plan on old Ring. How can I change the plan to new Ring?
296
•5
•0
•2
•10-12-2024 11:09:49
user_c85671
Turn off light when recording
I saw discussion about this, but was wondering if Ring has updated the option yet? I’m Blink, Nest, and other home security networks, you can turn off the recording light so people aren’t aware it’s recording. It defeats the purpose when installing for home care protection. is there a way to t
416
•4
•0
•3
•01-09-2024 17:52:28
Recent Discussions
View All
user_4357e1
History timeline with multiple cameras is terrible - time to buy a different system
How could ring make such a devastating change like this. the new history timeline is absolutely awful. i am shopping around for a new system, any recommendation is welcome. this is how a good company becomes a run of the mill lousy company overnight
14
•3
•0
•1
•04-12-2025 23:52:49
user_f3ab2e
The new Ring App Update is NOT user friendly!
I’m so disappointed with the new Ring app update. Ring took away the feature that when watching recordings in your timeline, you can’t slide the little white slider at the bottom of the video to scroll through the recording. That’s now been replaced by either a blue bubble or an orange bubble that y
10
•1
•0
•0
•02-12-2025 19:47:07
user_44af02
Ring reduced camera zones by almost 50%!!
After looking out my window today and seeing a Penske truck in my driveway and people exiting, I checked my ring camera and noticed none of the event was picked up or recorded. NONE! I then checked all four of my ring cameras and noticed that Ring has apparently reduced the motion coverage area by n
16
•2
•0
•1
•29-11-2025 19:47:36
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates