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Recent Solutions
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Blerman
Ring Pro Doorbell 4K
Just installed new doorbell and at night there is a purple rainbow at the top left of attached photo. Does not happen during the day and did not have this problem with Ring Pro 2 Doorbell. Will there be an update to fix this?
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•05-11-2025 23:06:46
user_7140d1
How to change Home basic plan of old Ring battery doorbell to a new Ring ?
Recently I purchased a new Ring Battery Doorbell to instead of the old one. I have a Home basic plan on old Ring. How can I change the plan to new Ring?
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•10-12-2024 11:09:49
user_c85671
Turn off light when recording
I saw discussion about this, but was wondering if Ring has updated the option yet? I’m Blink, Nest, and other home security networks, you can turn off the recording light so people aren’t aware it’s recording. It defeats the purpose when installing for home care protection. is there a way to t
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•01-09-2024 17:52:28
Recent Discussions
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user_d41c15
Changed broadband wifi
I’m really frustrated that you can’t just change WiFi. Ring is asking to scan QR code on the device again as if it’s a brand new setup. The devices are cam light, flood light camera outside high on a wall that were professionally fitted by an electrician. I should not have to do this jus
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•16-01-2026 18:38:56
user_fbf19a
Ring app enhancement
As a suggestion. I have alot of items in event tab. To delete them you have to do one at a time. Would like to suggest the capability of being able to click on each one and then choose bulk delete.
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•15-01-2026 19:36:50
andyg53
Change in warranty replacement process
I have been a ring customer for over 15 years. Although contacting support was always a laborious undertaking, it has become even worse since it was purchased by amazon. I have just spent 45 minutes on an excruciatingly long phone call with support to get a chime replaced to discover that the
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•22-12-2025 17:05:40
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