new iPhone (SE 3rd gen)

Question

My i8 died.  In transferring all apps to the new iPhone,  my camera and doorbell work, however, I only get haptic feedback.  Despite the sound alarms being turned on and selected. I still only get the haptic vibration and a screen notification, no sound feedback.  I am guessing the 'sounds' did not transfer over when the cloud info downloaded. Do I have to delete and re-install the app?  Will I have to reconfigure everything once again?Thanks

Tom_Ring · Answer

Hi @user_2818c3. What iOS version do you have and what Ring app version do you have? The Ring app has a minimum iOS requirement to run specific version of the Ring app. If you are not up-to-date, you can lose some funtionality

Amazon Alexa + Ring

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