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user_eb837a
Stared recordings are being deleted
I have a paid subscription. I hit the star on some recordings but I’ve gone back and only is saving 5 after that it deletes them?! What is the purpose of having a star to make sure it’s not deleted for the system to just delete it with no warning?
147
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•28-03-2026 00:13:37
user_7c1354
AWS outage and my CCTV devices
Have enjoyed all the services from my first device since 2017, and recently added a second device (indoor CCTV), but since this morning I have been unable to see the history from the second device. The first still works as before. I have tried contacting RING, the ‘Chat’ sends me round in circles. T
123
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•20-10-2025 18:44:10
Hemlin
Orange number
Hi folks I am a newbie does anybody know how to clear the orange number on the ring app tile ive cleared all video and snapshots but it is still there thanks all
115
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•03-08-2025 08:40:15
Recent Discussions
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user_3398e6
Won’t charge
Have done all the troubleshooting recommended. Plugged into USB for last 12 hours. Getting only a white light going in circles
37
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•03-06-2026 02:43:29
user_3ab5da
Ref:XXXXXXXXXX-1722300 Urgent Complaint Regarding Refund for Returned Camera
Ref:XXXXXXXXXX-1722300 Urgent Complaint Regarding Refund for Returned Camera ---i sent the following email to Ring on 18th May but yet haven't received any acknowledgement or reply.Dear Ring UK Customer Service,I am writing to express my frustration and disappointment regarding the ongoing issue wi
32
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•25-05-2026 10:52:33
user_e9cd24
Ring motion detector for garage
Hi Have anyone got their motion detector in a unheated garage? Looking at the website it suggests you shouldn't place one in the garage due to the changes in temperatures. I currently have a wired alarm system and the motion detector in the garage is fine.
36
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•14-05-2026 13:19:11
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