Recent Solutions
View All
user_238fdc
Chime and Front Door Bell not working after Ring HQ was hacked
Performed all troubleshooting and it is useless. Spotlight Cam came back on but Chime and Front Door Cam/Bell will not comeback online. I am a Veteran at bringing these units back online and troubleshooting them from lots of bad experience. Since RING got hacked last night the Chime and Front door o
123
•2
•0
•1
•20-10-2025 19:25:07
user_2640d7
Ring Not Working
Is anyone else experience chime failure today ? I can’t even re-connect my chime after reset
41
•4
•0
•3
•20-10-2025 18:42:57
user_b9b52e
Video storage
I thought my device stored videos for 180 days but it's only 30 and I desperately need to see a video from the 10th July 2025. Surely there must be a way I can do this. Plus when i go to change the length now, even though it's too late, it won't let me. I'm in the UK.
100
•2
•0
•1
•02-10-2025 23:05:29
Recent Discussions
View All
user_21974e
Ring doorbell battery version
Charging is always hit & miss. When charger is attached the light goes white instead of blue. Change where it’s plugged in, still white. The orange charger wire gets red hot too( when plugged in to extension socket) now got it plugged in with Apple charger and it’s working. Do I need a new Ring
2
•1
•0
•0
•02-12-2025 14:41:57
user_338b8b
Wifi and 4g
Why is my ring doorbell using WiFi and 4g. I have googled this and apparently it is a known issue
2
•2
•0
•1
•01-12-2025 18:11:59
user_f2a336
New Doorbell
Bought one to replace the perished forerunner. I’m being prompted that my trial is coming to an end ? I have an ongoing contact for two cameras, one outside and one inside ? Help please ?
4
•2
•0
•1
•30-11-2025 21:20:46
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates



