Recent Solutions
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user_fd3cd5
Override light
Is there any way that I can using original light switch power ON/OFF the lights on Floodlight Cam Wired Plus or Pro, thus overriding the lights sensor and not effecting camera functionality.
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•16-09-2025 11:18:47
user_722636
Which Ring Product
I have an existing series of Honeywell Wireless bells connected via an adaptor to a wired bell door push. I want to retain the existing chimes but have them operated in parallel with..... I believe I need a Wired Video Doorbell Pro 2. I read the following on the ring website..."You can configure com
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•22-08-2025 15:18:45
user_3ff9df
Ring's stance on Facial Recognition
Hi There, just a general query. I found a 2020 blog post on Ring's webpage regarding use of AI technology for facial recognition, stating Ring's stance was to 'not use facial recognition technology in any of its devices or services'. I was wondering why that is and if it is expected to change? Many
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•15-05-2025 16:54:14
Recent Discussions
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user_6fb3cc
Feature Request - Allow Notification Settings by Address/Subscription
I currently manage four Ring subscriptions across different addresses — installed for family and friends — and while the system works well overall, notifications are a challenge.When I enable notifications on my iPhone, I receive alerts from all subscribed addresses. This becomes overwhelming, espec
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•19-01-2026 05:07:36
user_bd5d0c
More Options When Search Party Video is Wrong
I got excited to help someone find their lost dog, but it was a video of me moving my trash cans in my backyard. When I click on "Verify Match" from the search party email, it leads to the options of "Looks like a match" and "It's not a match". After clicking "It's not a match", the only options are
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•16-01-2026 22:37:26
user_451761
Spotlight Cam Battery covered by extended warranty?
I bought two of the above cameras in a 2-pack a couple of years ago. One has failed (the battery won't charge), and the cam itself filled with water despiute being secured). I have had a Home Plan since I bougvht these cameras. Am I covered for a replacement under this Plan/extended warranty? The ot
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•12-01-2026 10:54:38
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