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user_d104c6

Accepted Solution

Undelivered Goods

I ordered & paid for Ring goods from Ring Europe a month ago. Are they running some sort of a scam. Money taken, no goods delivered and refusing a refund. Totally unhelpful customer service (nothing personal), just refusing to provide any help in resolving the matter. Think carefully, and check

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15-12-2025 12:51:47

user_890d6f

On a plan but videos have disappeared after 30 days.

ring-protect-plans

I started a home plan at the end of October. However, yesterday all of the videos (about 4) that were more than 30 days old disappeared. How has this happened? I thought they were supposed to stay for 180 days if you are on a plan? Since I did not remove them, can they be restored?  Thanks.

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06-12-2025 14:49:52

RealMarine

IS THIS A SCAM ?

I had this today.  It looks very dodgy.  Look at the senders address -  , Your Echo Dot Awaits! Yahoo/Inbox Sarah Robert  From:*********X@*********.com To:*********X@*********.com Fri 14 Nov at 08:12

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14-11-2025 12:00:45

Recent Discussions

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user_4571ba

Update: Raymond, Your Echo Dot Awaits!

So i got a email from Ring.com, saying i qualify for a echo dot for £9.99.................. i dont think its real But my question is they know my name, the email address thats purely used for Ring to get in touch with me (i created purely just for Ring) Has Ring been hacked?  Or a internal jo

1

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19-01-2026 20:52:02

user_6fb3cc

Feature Request - Allow Notification Settings by Address/Subscription

I currently manage four Ring subscriptions across different addresses — installed for family and friends — and while the system works well overall, notifications are a challenge.When I enable notifications on my iPhone, I receive alerts from all subscribed addresses. This becomes overwhelming, espec

1

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19-01-2026 05:07:36

user_2a81c8

Disarming camera with keypad

motion-detector

device-settings

alarm

Hi. I’ve got an indoor camera with motion alerts in Away facing my front door. There’s also a door sensor and a keypad with a 30 second entry period. I disarm the alarm as soon as I arrive home, but the camera continues to record, even though the camera’s motion detection is off when disarmed. How c

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18-01-2026 18:47:46