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user_c6f5b4
Ring alarm additional keypad
Hi, I want to add a 2nd keypad (frint/back doors). Once added, does it utilise the existing entry code or must it be set up? I obviously want the same code for both doors. Thanks
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•01-07-2026 10:32:46
Clarky1988
Indoor Cam 2nd Gen - After 1 month working, wifi no longer connects
I've had an indoor 2nd gen cam setup and working since 3rd May 2026. Today 13th June 2026, the app notified me that the camera is offline. Several attempts of reset and re-connect to wifi have all failed. The wifi network is working as expected for all other connected appliances and apps. The setu
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user_506171
Open Door Arming loses configuration
I use 2 doors to enter/exit house. I set "Open Door Arming" on both and it works. After some days, it stops working and I have to enable the setting on each door contact again. Is anyone else seeing this happen?
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Madmart
Event scrolling on IPhone
I purchased my ring hardwired pro 3rd gen doorbell a few weeks ago and event history scrolling was fine using the arrows. It looks like an update has taken away the timeline scale adjustment and when I scroll backwards using the arrows it goes to the end of the recording and not the beginning as bef
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user_67c983
Doorbell not working on WiFi
Our doorbell was working absolutely fine until the day before yesterday suddenly it’s not picking up our WiFi, the WiFi hasn’t changed the router hasn’t been moved neither has the doorbell everything is the same, I can’t seem to get it to work I’ve tried a master factory re set I’ve tried deleting t
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user_c6f5b4
Ring alarm additional keypad
Hi, I want to add a 2nd keypad (frint/back doors). Once added, does it utilise the existing entry code or must it be set up? I obviously want the same code for both doors. Thanks
8
•2
•0
•1
•01-07-2026 10:32:46
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