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Recent Solutions
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user_7140d1
How to change Home basic plan of old Ring battery doorbell to a new Ring ?
Recently I purchased a new Ring Battery Doorbell to instead of the old one. I have a Home basic plan on old Ring. How can I change the plan to new Ring?
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•10-12-2024 11:09:49
user_c85671
Turn off light when recording
I saw discussion about this, but was wondering if Ring has updated the option yet? I’m Blink, Nest, and other home security networks, you can turn off the recording light so people aren’t aware it’s recording. It defeats the purpose when installing for home care protection. is there a way to t
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•01-09-2024 17:52:28
user_0555bc
Android 14 required?
I currently have a Motorola g power 2021 that will not update any further than Android 11. From what I've heard, I will need at least Android 14 in the near future for the Ring app work properly. Is that correct? And if so I would have to buy a new phone simply for the Ring app and when will the Rin
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•12-08-2024 17:13:50
Recent Discussions
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user_dbb2b4
Outage happening
My Ring system has behaved completely weird today with different cameras going offline at different times, then the base station, over and over. Google says they're having an outage - does anyone know if it's a cyber attack or any information about it?
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•20-10-2025 14:29:55
Lucy_Ring
Service Interruption Impacting Ring
We are aware of a service interruption impacting Ring. We apologize for the inconvenience and appreciate your patience and understanding. You can view updates on https://status.ring.com/.Once this service interruption is resolved, please let us know if you still require support.
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•20-10-2025 12:57:24
user_676c5e
Ring motion sensor Camera fails to catch the robbery suspect
We have a serious situation with Ring motion detector camera not able to get activated when Suspect is breaking into Windows just in front of the Camera within 10 ~ 12 ft.The very purpose of this security Camera failed. Customer Support don't want to answer this question. Called few times and tired.
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•19-10-2025 18:17:55
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