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Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

Recent Solutions

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user_39fd3a

Accepted Solution

User Solution

Log in

I can’t sign into the app. Email and password accepted, get the code via text and then verification fails. I can sign in with the same email and password to the website, so I know they’re correct, so what’s wrong with the app?

17

2

0

2

07-08-2025 17:15:21

user_e0cf66

Upgraded my phone and lost all connectivity

Is there a way to transfer my ring doorbell and two cameras to my new iPhone 16 without having to climb 20' up to remove the faceplate and scan a code on the cameras?

79

2

0

1

19-06-2025 21:10:03

user_7c9049

Wireless Peephole doorbell

troubleshooting

cs-support

Ive been trying to get spare parts kit for this model as strip was damaged when I removed it during house move. It's been out of stock for almost a year with ring and amazon . Only place they seem to be available are USA on ebay with extortionate shipping. Have they just stopped producing them ?

98

2

0

1

14-04-2025 04:18:38

Recent Discussions

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user_821e04

More settings for motion zones

app-request

notifications

motion-settings

Cameras let you set multiple motion zones, but there is no way to edit the settings for each zone. For example, I have a camera above my garage, the first motion zone is the street my house is on, if there is motion there I want the camera to record but not notify me. The second zone is my driveway

3

1

0

0

01-09-2025 16:28:23

user_e51302

Configurable automatic reboot when WiFi connectivity lost

wireless-security-cameras

We lost connectivity and thus video monitoring of our Outdoor Cam for part of our vacation because a power failure was encountered and upon power up, the camera did not successfully DHCP negotiate. We were not able to recover it until after returning from vacation and physical intervention was possi

2

1

0

0

01-09-2025 03:59:42

user_86f78c