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Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

Recent Solutions

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user_39fd3a

Accepted Solution

User Solution

Log in

I can’t sign into the app. Email and password accepted, get the code via text and then verification fails. I can sign in with the same email and password to the website, so I know they’re correct, so what’s wrong with the app?

156

3

1

2

07-08-2025 17:15:21

user_e0cf66

Upgraded my phone and lost all connectivity

Is there a way to transfer my ring doorbell and two cameras to my new iPhone 16 without having to climb 20' up to remove the faceplate and scan a code on the cameras?

225

2

1

1

19-06-2025 21:10:03

user_7c9049

Wireless Peephole doorbell

troubleshooting

cs-support

Ive been trying to get spare parts kit for this model as strip was damaged when I removed it during house move. It's been out of stock for almost a year with ring and amazon . Only place they seem to be available are USA on ebay with extortionate shipping. Have they just stopped producing them ?

227

3

2

2

14-04-2025 04:18:38

Recent Discussions

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user_156c5e

Smart Response Setting

device-settings

app-request

I would love if the Smart Response could be set to come on and turn off at a specific time that we could set. I only want it on at night so having to go into the app every night and every morning to turn it on is a pain.

6

1

0

0

10-06-2026 19:05:20

Rhys

Matter and Apple HomeKit support

works-with-ring

integrations

app-request

We were first promised Apple HomeKit support at Apple’s WWDC in 2016, yet more than a decade later we are still waiting for this feature to be delivered. Apple HomeKit now supports Matter, which should make integration even easier. Despite this, customers have still not received any meaningful upda

7

1

0

0

10-06-2026 18:22:52

user_b650b8