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user_7c1354
AWS outage and my CCTV devices
Have enjoyed all the services from my first device since 2017, and recently added a second device (indoor CCTV), but since this morning I have been unable to see the history from the second device. The first still works as before. I have tried contacting RING, the ‘Chat’ sends me round in circles. T
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•20-10-2025 18:44:10
user_5e3a98
Hacked on 28th
Not really a question more a complaint and lack of communication from Ring! I have just found out today (19.XXXXXX) that ring got hacked on the 28th May and I have three device that have been logged into my doorbell and able to see for the last 2 months!! For ring to not even email people warning th
163
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•19-07-2025 21:11:46
user_6a77cb
Transfer Ring Doorbell to New Owner
We have moved to a new flat, and we have found that the Ring device (it seems like Video Doorbell Wired) was setup in the front door. The landlord told us that the previous tenant used it, and we are free to use it. However, we have no infromation from the previous Ring Owner. https://ww
82
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•09-02-2025 22:42:58
Recent Discussions
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user_5e7e8a
Im been trying to contact the uk cust service
Ur number advertised is not working. Ur AI chat system is also useless. The FAQs have not resolved my issues. All i need is transfer of ownership as i ve moved in tp new home.
5
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•10-02-2026 09:49:30
Aruuun
Motion recording freezing
The other day my doorbells randomly died. It was just over 30% battery and then randomly went too 0. But when it did the the inside chime played as if someone has rang the doorbell. Anyway fast forward I charged the doorbell but now since that it’s loosing connection if someone presses the doo
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•09-02-2026 22:53:55
user_acbd9a
No notifications
I have a Ring Doorbell Pro (3rd generation), but when I press the doorbell, I don’t receive any notifications. I also have a Ring Doorbell Pro 2, and notifications work fine on that device. I checked Alert Settings, but when I open App Alert Tones, the two options (Motion Alerts and Ring Alerts) are
5
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•08-02-2026 20:07:35
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