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Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

Recent Solutions

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user_a74db2

Accepted Solution

Camera Motion Zones Setting

I have been having a strange issue with one of my Stick Up Cams (3rd generation). In the app, under Motion Settings where I can draw zones, the visible area that shows is only a very small portion of the entire visible area the camera can actually view and record.I would add a screenshot here to my

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12-07-2025 12:38:55

user_ec7f65

Why is Ring ABUSING users?

negative-feedback

neighbors

notifications

I've been a customer for 10 years and i'm now getting constantly bombarded by Alerts that I NEVER opted into. Come to find out, it's this "Neighbors" feature, that I never setup and when I go into it, it tries to force me to select 3 alert types. I have ZERO interest in Neighbors feature. I can't

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19-06-2025 21:52:28

user_61c5d4

Ring camera not working on family hub on Samsung refrigerator

troubleshooting

I have a brand new Samsung refrigerator with the family hub, the ring camera worked for the first day and showed the live view and it no longer will go to live view. It just keeps trying to connect and makes a clicking sound, but it’s recording missed rings. I am not finding a way to uninstall the a

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17-06-2025 16:24:03

Recent Discussions

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user_eb5d94

Selective Snooze

app-request

notifications

Selective which devices go into Snooze when Snooze is turned on.

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17-07-2025 16:50:52

user_b04d7c

Ring control center cant setup

I had a single motion sensor/light and a control center working in Dec. 2024, with my Android phone. I now have an iPhone, and although I still have the Android, the Ring app says that version isn't supported anymore. It doesn't have a SIM card so I can't get online and update the app.I got the iPho

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1

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17-07-2025 04:42:13

user_39dcec

Keyboard overlaps text in Android app

android

troubleshooting

I am using the latest version of the app on my Samsung galaxy s22. Whenever the keyboard is open, it overlaps everything and I can't see what I'm typing. This occurs in the Neighbors area (when commenting on posts), as well as when chatting with support. I've reinstalled the app, restarted my phone,

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16-07-2025 01:03:18