‎Moderator's Corner | Ring Community

English

Help

Community Home

Moderator's Corner

This is your home for everything Ring.

Recent Solutions

View All

U

user_333f3b

Accepted Solution

Why was my post denied?

neighbors

I asked in Neighbors tab why air quality is poor today in my area - want to know if there is a fire or other incident causing unusual pollution. Post was removed. Community guidelines say asking a question about a local issue is acceptable, but the post was removed - is this type of content to ask n

38

2

0

1

06-10-2025 17:50:52

user_86233e

Blocked post on 9/8/2025 based upon content

negative-feedback

I received your message stating that my post didn't comply with Community Guidelines because it was speculative. This was not speculation. The people involved were presenting themselves as National Grid representatives yet showed no identification nor wore National Grid uniforms. National Grid doesn

39

2

0

1

09-09-2025 18:10:24

user_cc7875

Rejections of legitimate Posts!!

negative-feedback

I want to know why my posts keep getting rejected? I don't sugar coat anything and I am getting tired of using a system that does not work for me! Any agency that cannot be reached directly is like dealing with the Wizard of Oz. It must be nice to not have to deal directly with people!!

86

4

0

3

20-06-2025 17:13:51

Recent Discussions

View All

U

user_b9b1d0

Blocked video

I had the same issue posting a video of someone going through my yard with a dog to have it poop in the yard in the middle of the night and was told it wasn’t appropriate and removed. Don’t think I will be buying any more ring products.

4

1

0

0

11-01-2026 01:44:19

user_345e6c

Certified refurbished

router

connectivity

I got a ring doorbell back in May/June 2025, finally hooked it up and it worked for three days and stopped. We did all of the things suggested to fix it and it’s still not working. I saw that the certified cameras come with a year return, but when I put in the order info, it said it wasn’t eligible.

2

2

0

1

05-01-2026 15:37:46

user_375e84

David Holmes

I have ring basic which expired on 28/12/25 which has been updated to 2026. Now I want to add a garden camera and update plan to Holme standard. The question is: will I lose money from cancelling my original plan or will it automatically just take the extra money? Tried to phone ring but it rings a

7

2

0

1

02-01-2026 17:00:25