Ring App
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U
user_c095a1
Accepted Solution
"Advanced User"?
negative-feedback
account-settings
app-request
So if my wife is an "Advanced User" why can I not allow her to delete videos? One would assume this to be a feature of an "Advanced User" and granted or rescinded by the owner. This is a sorely missing feature!
53
•2
•0
•1
•17-08-2026 15:01:33
U
user_cb66a6
Accepted Solution
Modes stopped working
troubleshooting
ios
notifications
This morning when leaving the house, we changed the mode to Away. Upon return, we tried to change it to Home. The IOS phone app indicates that it has changed but it is notifying & announcing as if it is still in Away mode. Switching to Disarm mode does nothing.
514
•7
•0
•8
•11-06-2026 15:05:15
U
user_b2ace9
Accepted Solution
Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) Dropped from Wifi
works-with-ring
troubleshooting
cs-support
I have 4 Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) units and all 4 of them dropped the wifi connection and have been offline for over 24 hours. The WiFi connection did not change. I have completed all troubleshooting steps including restarting the router, following the WiFi rec
463
•4
•0
•3
•30-05-2026 01:59:12
Recent Discussions
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U
user_fcba45
4 cameras locked out.
cs-support
A ACCOUNT COMPOMISE (not RING) so I replaced phone & Phone number. Now I can’t get back into my RING CAMERAS. NEED HELP.
16
•2
•0
•1
•19-08-2026 18:00:03
C
Colourqueen
Event notification count stuck at 47
android-notification
android
notifications
Recently I have noticed that the event notification count on my android phone gets as far as 47 and no further. I am on software version 3.109.0. New events are recorded by my wired spotlight cam but the count never increments past 47. If I clear the count, it works its way back up to 47 and doesnt
17
•2
•0
•1
•18-08-2026 07:37:01
U
user_c095a1
Accepted Solution
"Advanced User"?
negative-feedback
account-settings
app-request
So if my wife is an "Advanced User" why can I not allow her to delete videos? One would assume this to be a feature of an "Advanced User" and granted or rescinded by the owner. This is a sorely missing feature!
53
•2
•0
•1
•17-08-2026 15:01:33
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