Ring App
Browse posts, comment, and join in the discussion about Ring app features, settings, and more.
Recent Solutions
View All
user_b2ace9
Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) Dropped from Wifi
I have 4 Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) units and all 4 of them dropped the wifi connection and have been offline for over 24 hours. The WiFi connection did not change. I have completed all troubleshooting steps including restarting the router, following the WiFi rec
48
•3
•0
•2
•30-05-2026 01:59:12
user_6b6c95
Stop Notifications When The Mode Changes
I have recently installed a camera in my kitchen but only need it to be active when I'm out. I also have a doorbell which I leave on all of the time. These are linked to Alexa, so when I go out and tell her 'I'm going out' she turns off sockets etc, but also changes the Ring Mode. The same sort of t
129
•3
•0
•2
•18-04-2026 17:54:04
user_c1f99d
App unable to start constant crashing
Ever since update 5.99, the app is unable to open and immediately crashes. I have disabled VPN, reinstalled the app, restarted the phone and nothing is working. There are other reports of the same issue on the ring subreddit.I have not been able to use the app for about a month. Is there any remedy
292
•7
•2
•10
•25-03-2026 15:50:39
Recent Discussions
View All
user_56e873
Motion detection settings
Ring will not save changes to motion detection in the mode settings. I receive an error message to try again later. It occurs for any device in any mode. Already tried turning off vpn, restarting phone, downloading app again, taking with advanced customer service for over an hour.
24
•2
•0
•2
•03-06-2026 15:12:26
user_b2ace9
Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) Dropped from Wifi
I have 4 Kidde Ring Smart Smoke + Carbon Monoxide Alarm (RGCUAR-RW) units and all 4 of them dropped the wifi connection and have been offline for over 24 hours. The WiFi connection did not change. I have completed all troubleshooting steps including restarting the router, following the WiFi rec
48
•3
•0
•2
•30-05-2026 01:59:12
user_781c0c
Lost alert tone
When I moved to my new iPad, I lost a couple of ‘seasonal’ alert tones that I really wanted to keep. Can I import them, are they available somewhere on Ring app, or is there any way to retrieve them?
21
•2
•0
•1
•29-05-2026 22:48:06
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates