‎Ring Device Tips | Ring Community

English (UK)

Help

Community Home

Ring Device Tips

Get or share tips about Ring devices, and learn all about features, products, and more.

Recent Solutions

View All

U

user_df1ce3

Accepted Solution

Disabling bypassing of door sensor

door-sensor

alarm

notifications

Is it possible to disable automatic bypassing of a sensor when the system is armed using a Mode Schedule to set Away mode? The back door of our building was left open all night and we did not know, even though the system was armed.

11

3

0

1

05-08-2025 14:25:40

user_a0fe4e

Transfer of Ownership

cs-support

account-settings

shared-users

So my friend set up my Ring system and opened an account and so he is the "Owner" and I am a "Shared User".How does he now make me the Owner so that I can take over the billing arrangements and he can drop off

95

3

0

1

02-07-2025 04:30:10

user_15edea

Alarm system plan

app-settings

I currently have Home Standard for the cameras / chimes I have at home can I add Ring Security pack to this plan, also does the siren require permanent power supply or is it battery powered

62

3

0

2

20-04-2025 13:53:53

Recent Discussions

View All

U

user_89d1ac

Can’t locate smart responses - spotlight cam pro

device-settings

troubleshooting

Hello! I’m experiencing issues with a new plug-in spotlight cam pro. My previous device was a spotlight cam and we used the setting, ‘you are currently being recorded’. Unfortunately, however, I’m unable to find this on this new device. We spoke to someone at Ring and were told to find ‘smart respon

3

2

0

1

28-11-2025 18:56:25

user_fd2eff

Subscription issues

Hi, my subscription recently ended as I recently purchased the Ring doorbell. I am trying to purchase the basic subscription at £79.99 for the year, however every time I put my details in and click on purchase it comes up with an amount of £0 and takes me back to page to enter details again?  A

7

2

0

1

15-11-2025 12:44:08

user_466474

Changing a router

hardwired-video-doorbell

I have a new router and can't get the option to change it. I have clicked on device health etc but the option to change the name of the router doesn't come up. I have tried numerous times and different routes to it. HELP

9

3

0

3

12-11-2025 12:44:07