Responses (96)

R
r5
TURN OFF SMART ALERTS!!!!! This worked for me because smart alerts (which determines if its a person) require much more processing power which drains battery faster than hardwire charging.
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15-08-2021 23:43:11
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S

sean3934

Since my last post I did try to change out the transformer as well which didn’t remedy the issue. This is terrible.

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17-08-2021 02:09:16

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287b19b0d1ca1280e337f72eebd194

I wasted so much time trying to fix the issues. NOTHING worked. Bought an Arlo.

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23-08-2021 13:38:50

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287b19b0d1ca1280e337f72eebd194

I wasted so much time trying to fix the issues. NOTHING worked. Bought an Arlo.

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23-08-2021 13:38:50

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287b19b0d1ca1280e337f72eebd194
After numerous attempts, Hours on the phone, changing transformer, reboots, upgrades, and all the issues, I fought and got a refund then bought an Arlo. For those ditching Ring now due to the issues - Arlo was easy to install, and works great! Would have stayed with Ring if the addressed the issue and fixed it.
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23-08-2021 13:38:01
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R

rcgrantham

STILL having issues and it's draining faster than a few weeks ago... RING FIX THIS ISSUE! Over 2 years maintenance free hard wired and then a few weeks ago, update, and now battery is draining!! FIX IT!

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27-08-2021 17:35:29

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287b19b0d1ca1280e337f72eebd194

Seriously, return it and get a new doorbell. This has been an issue for months. Unacceptable.

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05-09-2021 20:55:37

M
MHV
You idiots at RING are useless. Since yesterday my Ring Doorbell is hardwired and showing 20% battery. Nothing on my end has changed. You idiots keep blaming the customer when clearly it is on your end. Look at how many people are having the SAME issue at the SAME time. IT IS NOT MY WIFIIT IS NOT MY BATTERY IT IS NOT MY INTERNET IT IS NOT MY ROUTERIT IS NOT INTERFERENCE IT IS NOT ALIENS PROBING MY BOXIT IS YOU…..RING. FIX THIS POS NOW. STOP BLAMING THE CUSTOMER. AND STOP BLAMING THE COVID EXCUSE. IT IS CLEARLY ON YOUR END WITH YOUR WORTHLESS FIRMWARE.
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27-08-2021 18:01:19
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