Ring Alarm
Browse posts, comment, and join in the discussion about Ring Alarm and Ring Alarm Pro.
Disable keypad's "full battery" indicator LED light
There are many posts on redit and the likes about ring alarm customers who have a keypad in the bedroom and the bright green light is far too bright, causing some to go as far as putting electrical tape over the indicator or purchasing a smart outlet that turns on and off on a schedule. We shouldnt have to go to such lengths...Regardless, if the keypad is wall mounted and permanently plugged in it is a squander of energy to constantly tell me the battery is fully charged. Perhaps a better use of this LED would be to tell me when there is a fault with the battery (not charging, discharging, bad battery, etc) rather than stay on forever?Please add an option to turn the "full battery" light off.Regarding the alarm status lights (home, away, disarmed) personally I like these indicator lights to be on constantly when plugged in and not on power saver. Because its an alarm keypad, all I care to know when I glance at it is; if my alarm is armed, or if there is anything wrong with it. That said, it would be greatly appreciated if when adding the option to turn off the "full battery" light, y'all don't turn off the alarm status lights with it.Thanks ring for taking the time to read this and hopefully pass it to the team who can impliment it!
31456 •
0 •
387 •
13-05-2019 03:04:02
Responses (27)
- D
Just installed RIng this week and a second keypad by our bed. The green battery light is so bright it’s casting shadows around the room. I’ll be covering it with tape tomorrow morning. Please fix this ASAP.
•14
29-07-2019 03:56:54
•
- D
The green light should turn on if the unit is unplugged or flag green for charging---and not add glow into my entire upstairs.
•16
30-07-2019 05:16:33
•
- A
This is so irritating. The light should only be on when just the battery is in use, the battery has an issue, battery is low or perhaps NEVER, since I can see the battery status or get battery alerts in the app. 1. Why is the battery light so huge? It’s comically huge for a battery led indicator. 2. What is the point of allowing me to dim all other lights, if it doesn’t dim the brightest one!?
•21
12-08-2019 07:41:34
•
- A
@j0fer, I fear you are right about it not having the circuitry, otherwise I can’t understand how they would not have included it in the last update for dimming lights. Hopefully they let us know Either way. I’ve already contemplated taking the keypad apart and disabling the LED myself but I’m keeping my fingers crossed that it can be fixed with software. I won’t buy a new keypad just for that..
•1
20-08-2019 18:36:26
FIt seems to me that the best alternative to dimming (and maybe an even better outcome than dimming alone) would be to1. Illuminate the green lamp indicating that the battery is charged [or charging] and working correctly ONLY when the keypad is illuminated. So it would only illuminate when the keypad is being operated. 2. Illuminate warnings at all other times that the battery indicator would otherwise be illuminated. So, even if the keypad was not being used, it would display battery warnings. For me personally, it seems that would be ideal.
•5
21-08-2019 16:03:01
T> @j0fer wrote: > > It's not necessarily just a matter of firmware, there has to be controlling circuitry in place to dim an LED. Since there seems to be only two states for the battery LED (off and on), there may only be on-off switching circuitry in place for the firmware to control. If that's the case, it will take a HARDWARE upgrade to be able to control the brightness of that LED.> > (the circuitry providing this functionality must have already been in place for the buttons, which I suppose are a separate assembly part)> > There are more than two states to this LED, it has multi color capability. Nobody is asking for a brightness slider on this, but simply the ability to turn the LED off.i have merely compared to the fact that ring implemented a brightness slider to control the alarm status LED which seemingly nobody asked for, and did so months ago.These keypads are perfectly capable of an update to allow turning this LED off, ring’s customer service & support is just abismal... I used to recommend ring line of products until a few months of ownership. Now I’ll never let anyone I know come within 10 feet of ring products, better customer support and action taken to fix things or implement new features with competitors’ systems like my new 8ch NVR and PIR sensing cameras :-)
•0
01-09-2019 15:20:19
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
jryski
This. This is literally what I've been trying to find in the app. Why is there a 1000 lumen green light to tell me nothing is wrong? Please disable this light. We're literally considering returning this over the light, it lights the entire room at night.
22
18-07-2019 03:05:22
•