‎BASIC Ring protect plan active but I have two devices

user37971

BASIC Ring protect plan active but I have two devices

cs-support

ring-protect-plans

Hi I recently bought a second stick up cam. My other one was subject to a basic ring protect plan. I understand I need the “plus” plan to record videos etc on the second device but for the basic plan I already have (and paid for this month), I should still be able to record on one of the devices I choose?

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02-03-2023 06:36:17

Responses (1)

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Caitlyn_Ring

Hi @user37971. Typically it's best to swap to the Plus plan once you have 3 or more Doorbells or Cameras at one Location, as it will be most cost effective that way. With only 2 Cameras currently, you can just add a second Basic plan to access video recording on that device alongside the original Camera. You can learn more about Ring Protect plans [here](https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans). If you need help subscribing, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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02-03-2023 20:57:55

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BusterT

Based on the new plans and pricing, if you have 2 devices at one location, is there any reason why you would not want to update from a Basic plan to a Standard plan, other than saving 1 cent / year on the annual pricing?!? The Basic plan x 2 = $99.98 while the Standard plan is $99.99 and it includes everything on Basic plan plus more. Am I reading these plans correctly?

Thanks

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13-11-2024 18:15:50

Ring Security Cameras

BASIC Ring protect plan active but I have two devices

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