Hello

I am a Ring customer, I am hugely frustrated as unable to speak to anyone to sort out my problem

I have a Ring account that I cannot sign in with - I created a new account to be able to post this message

I know my password

I had to perform a factory reset of my phone so I need to log back into Ring, however, whilst I can enter my username and password I cannot provide the code from Authenticator to provide the second part of the two part authentication

I am going around in circles and it seems there is no way whatsoever to get out of this loop

What are my options ???

I have posted that to Ring.com on X - no response, this is utterly terrible customer service.